Imaging Supervisor
Canon Business Process Services
Overview
Responsible for supervising the scanning and imaging solutions for our clients. Works closely with customer to meet requirements of imaging projects. Customer focused with excellent relationship and team building skills and demonstrated success in utilizing scanning and imaging software and hardware options. Instills trust and a positive team attitude through strong core values and work ethic.
Responsibilities
Supervise and train staff in all areas of operation on proper technical and procedural processes
Work with direct reports (Doc Prep, Scanning and Indexing clerks) to mentor, monitor and ensure that each area is meeting their benchmarked output, and provide direction when output is not met
Provide daily and weekly reports on volumes for each area of operation as well as report level of achievement of benchmarked goals.
Act as an interface between client and CBPS
Ensure that team members meet their production quotas.
Using excel, track production results against targets and create management reports.
Qualifications
Associates degree in a technology related field, or technical school education in information technology. A combination of education and experience may be substituted for the degree requirement.
Must have excellent follow through skills
Must be customer service focused
Must have excellent written and verbal communication skills
Ability to communicate with clients
Ability to work well in stressful situations and be deadline sensitive
Availability to work overtime/varied hours when required
Clear status on criminal and drug test
PHYSICAL DEMANDS/WORKING CONDITIONS
Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing May occasionally lift and/or move up to 50 lbs.
Mental qualifications include ability to perform all responsibilities efficiently and effectively
Good organizational skills
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
Job LocationsUS-TX-Richardson
Posted Date7 minutes ago(10/15/2024 5:55 PM)
Requisition ID 2024-18742
# of Openings 1
Category (Portal Searching) Administrative/Clerical
Position Type (Portal Searching) Temporary Full-Time