Manager – Client Services – 124556BR

Infosys Public Services is currently seeking a Principal Business Development Consultant.

Position Description (scope of work or brief narrative):

– Identify sales opportunities with clients/prospects in the assigned territory.
– Participate in presentations or discussions with clients when required.
– Serve as a consulting account executive, ensuring clients receive the necessary resources and excellent customer service.
– Developing a sales strategy and setting sales targets.
– Identifying marketing opportunities and developing sales leads.
– Assessing potential clients IT needs and recommending products.
– Preparing and delivering sales pitches and service offering demonstrations.
– Tracking sales targets and documenting sales performance metrics.
– Ensuring competitiveness by analyzing and researching industry trends.
– Engaging in client meetings, understanding business requirements, and coordinating with the internal pre-sales team to create a well-structured proposal.
– Developing strategic consulting services sales plans and carrying them out to completion.
– In addition to providing leadership, principal consultants who know a clients industry participate in deliverables such as market analyses and communication and marketing plans.
– Responsible for offering IT consulting services to prospects and clients.

Required years of experience, training, technical skills, and other requirements for job performance:

– Eleven years of total experience, with a minimum of 5 years experience in client engagement and consultative selling and developing proposals for the public sector.
– Knowledge of IT Services and US Government RFPs (State and Local) and proposal processes.
– Strong communication skills and experience with proposal development and management.
– Experience in managing clients and sales quotas.
– Ability to explain and demonstrate IT services offerings.
– Proficiency in IT services industry terminology and jargon aligned with Public Sector prospective clients.
– Ability to liaise with management about consulting sales strategies.
– Exceptional ability to negotiate sales deals, contracts, and service agreements.
– Ability to evaluate client feedback and provide after-sales service.
– Good knowledge of consumer behavior, as well as industry trends and innovation.
– Ability to travel for up to 50% of the time.
– This position will focus on the West Coast Region of the US; candidates residing in that region are strongly preferred.

Educational Requirements:

– A bachelors degree or foreign equivalent is required from an accredited institution. Will also consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Masters degree program are strongly preferred.

The job also entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face.

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity