Senior Content Marketing Specialist

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the worlds leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

Executes on overarching messaging strategy and related content strategy, calendar and assets in the digital, social and event channels, ensuring overall alignment of the brand story. Delivers communications for events and speaking engagements. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

Develops content for website, blog, email, social, video, and event channels to drive engagement with target audiences.

Writes and edits articles, marketing emails, social posts, scripts, and presentations according to brand and style guidelines. Contributes to the production of visual and multimedia assets.

Manages content calendars and review workflows with marketing, SMEs, and legal to ensure on-time delivery and compliance adherence of content assets and campaigns.

Establishes relationships with SMEs and conducts interviews and research, synthesizing key insights and data to drive content strategy and development.

Creates social media content and manages social media calendar to support overall marketing goals.

Supports earned and paid media campaigns to achieve business objectives and key results.

Collaborates with creative and research vendors to support marketing projects.

Stays abreast of content marketing industry trends and makes recommendations for content optimizations.

Qualifications You’ll Need

The Basics

Bachelor’s degree in Arts, Social Sciences, Business Administration and Management, Information Technology, Mathematics, Statistics, or Analytics.

2 years of experience with Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related.

4 years of experience with Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related.

In lieu of education, 4 years of experience with Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related.

Preferred Qualifications

If we had our say, we’d also look for:

A portfolio of published writing and content samples

Basic understanding of business-to-business (B2B) marketing, content marketing, search engine optimization (SEO), social media, email marketing, and public relations

Experience or interest in payment services and financial services

Excellent organizational skills, with the ability to prioritize projects in a fast-paced environment

Organizational awareness: understanding of key partners; ability to collaborate and communicate

Interest in developing expertise in new topics and a curiosity to learn

Confidence creating and adhering to processes and workflows to maintain operational excellence in a highly regulated environment

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on Oct-20-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $65,000.00 to $109,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

Paid Parental Leave

Paid Time Off

401(k) Plan

Medical, Dental, Vision, & Health Savings Account

STD, Life, LTD and AD&D

Recognition Program

Education Assistance

Commuter Benefits

Family Support Programs

Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.