Scheduler

Description:

Will be making 20-30 outbound calls per day F2F interactions with patients. They will be scheduling appointments for office visits, labs and infusions that we are behind on and they will be mostly calling the patients to schedule the appointments. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel. Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR). Collects co-pays, deductible and other out of pocket amounts at time of visit. Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage. Arranges for patients to have financial counseling as needed. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice. Follows policies and procedures to contribute to the efficiency of the front office.  Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor. May schedule outpatient appointments/testing/surgeries and hospital admissions upon request.  Obtains necessary pre-certification as required. May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed May be responsible for scheduling post-operative follow up appointments with Physicians. Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.

Skills:

Patient Scheduling, Appointment scheduling, medical terminology, AthenaIDX, oncology, radiology, speciality, chemotherapy, Customer service

Top Skills Details:

Patient Scheduling,Appointment scheduling,medical terminology

Additional Skills & Qualifications:

3 years of patient appointment scheduling experience Medical terminology experience Must sound polite and sound happy over the phone

Experience Level:

Expert Level

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.