Advanced Video Engineer III

This position is eligible for our Hybrid Work Policy. Eligible employees can
work from home up to one day each week.

JOB SCOPE

Under limited supervision, responsible for engineering activities that
maintain and enhance the companys advanced video and signal processing
hardware, software and electrical systems. Designs, implements,
monitors, enhances and troubleshoots systems in assigned areas. Works
closely with Headend operations staff on system design and configuration.

DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the
customer experience
Advanced configuration and support of advanced video equipment (e.g. VOD,
controllers, multiplexing, digital transport, edge QAM).
Work with Engineering to design and test system designs.
Develop, design and implement electronic systems including audio, video
and other multimedia equipment.
Analyze and evaluate new or improved electronic components.
Identify, resolve and escalate as required operational and design issues
through data analysis and recommend solutions to make systems more efficient.
Work with the field on the implementation of network related projects and
other standardization efforts.
Work with vendors and Engineering to resolve issues and design flaws.
Perform detailed problem diagnosis, track and update problems in trouble
ticketing system.
Develop problem resolution procedures required to meet serviceability
requirements.
Function as lead level and provide technical guidance and assistance to other
support teams across enterprise.
Provide mentoring to associated staff as needed.
Perform other duties as requested by supervisor.
Adhere to industry specific local, state, and federal regulations, as
applicable.
Know, understand and follow company policies.

BASIC / MINIMUM QUALIFICATIONS
Bachelors degree in Computer Science, MIS, Engineering or equivalent
technical field or work experience
Minimum seven (7) years of video networking technologies experience
Must be able to work the following shift: Wednesday thru Saturday from 8PM –
7AM
REQUIRED JOB QUALIFICATIONS
Ability to read, write and speak the English language to communicate with
employees, customers, suppliers, in person, on the phone, and by
written communications in a clear, straight-forward, and professional manner
Ability to isolate and troubleshoot failed equipment, facility issues and
other network components
Ability to make decisions and solve problems while working under pressure
Ability to work with others to resolve problems, handle requests or situations
Knowledge and understanding of video, data and voice communications
networks, IP networking
Advanced IP networking knowledge, TCP/IP protocols, Routing,
Switching, Routing protocols, ISIS, EIGRP, BGP, OSPF MPLS,
TCP/IP protocols, SNMP, ARP etc.
Knowledge of network access and element management systems and their protocols
(SMNP, NMS, Syslog, SSH, Telnet, etc.)
Advanced knowledge of UNIX and UNIX tools
Advanced Knowledge of Motorola (DAC) and/or CISCO (DNCS) video
delivery systems
Expert Knowledge of Microsoft Outlook, Excel and Word
Expert Knowledge of Microsoft Visio or equivalent design software
Cisco CCNA or equivalent certification
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
Expert Knowledge of IP and MPEG Protocol Analyzers
Project management
PREFERRED QUALIFICATIONS
Ability to write scripts
Knowledge of company products, services, and NOC procedures
Knowledge of network and element management systems
WORKING CONDITIONS
Work in a 24×7, fast paced environment
Scheduled on-call duty
Exposure to continuous moderate noise
Work in temperature controlled environment
Travel required
EVD325-VIDEO 2024-41907 2024

Here, employees dont just have jobs, they build careers. Thats why
we believe in offering a comprehensive pay and benefits package that rewards
employees for their contributions to ur success, supports all aspects of
their well-being, and delivers real value at every stage of life.

A qualified applicants criminal history, if any, will be considered in
a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-10-18 03:10 PM (UTC) and
will be extended if necessary.

The base pay for this position generally is between $78,900.00 and
$139,500.00. The actual compensation offered will carefully consider a
wide range of factors, including your skills, qualifications,
experience, and location. We comply with local wage minimums and also,
certain positions are eligible for additional forms of other incentive-based
compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our
Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice,
Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join