IT Associate Software Engineer

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

The Associate Software Engineer strives to improve the user experience by implementing and/or enhancing applications. They perform application build and configuration management functions or work directly with Software Development engineers by writing technical specification documents for development, perform testing, and/or perform configuration management for the implementation, enhance or upgrades solutions on remise or in a cloud hosted environment.

The Associate Software Engineer acts as a subject matter expert in design, configuration and building 1 or more technologies of low to moderate complexity. The Associate Software Engineer’s may document and describe process and procedures relating to the solution and transition operational support to Technical Analysts.

Responsibilities

This is a Remote Opportunity

Designs, configures, tests, implements, and maintains solutions with limited direction.

Responsible for delivering project assignments of low to medium complexity which includes application design, and configuration build. Interacts with the customer user community in a courteous and professional manner to secure business requirements; perform technical requirements translation to meet business objectives.

Participates in the Product Release management functions which may include developing test plans, perform test plans, facilitating with end user for end user acceptance testing and may develop application validation scripts for ongoing operations team.

May be responsible for taking on-call on a regular basis

Interacts with business teams to develop application requirements and installation plans.

Contribute to and maintain a thorough understanding of application standards, policies, and procedures and

Participates in ensuring transition to operations functions have occurred to Technical Analysts resources for successful ongoing operational support.

May participate in peer reviews of single facility or application focused configuration work to ensure it aligns to the business and technical requirements.

Participates in application management activities for a single functional area to achieve project objectives.

Participates in product lifecycle management, end user enhancement requests of low to moderate complexity, and technical aspects of the modules/applications that are assigned.

Provides administrative, application configuration, performs unit and integration testing for small to medium complex projects) or functional areas of larger projects or programs.

Researches and recommends appropriate application management best practices, and tools.

Responds to end user problems and develops/maintains strong, positive working relationships with the end user community.

Assists in documenting business and system processes and procedures through the use of industry standard process flow and flow charting techniques.

Assists in developing training materials and training users on system functionality.

May participates in Application feasibility and selection processes.

Participates in determining and designing system specifications, standards, and configuration.

Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, solution configuration and design.

Protects the organization by keeping information confidential and safe.

May be pulled into highly complex high severity issue management in rare situations.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

Bachelor’s degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment.

0-2 years’ experience working in IT as an Application Systems Analyst or Technical analyst type role.

Excellent writing/documentation and communication skills

Fast learner, quality consciousness and committed to providing exceptional customer service

Knowledge of troubleshooting hardware and software Experience working with project life cycle or project management methodologies required.

2 or more years’ experience application support, implementation or development experience with applications in a hospital or medical related industry is required.

Ability to understand technology projects and concepts as they relate to high level business objectives and ability to present those concepts to both IT And non-IT Audiences in concise and easily understandable manner is required.

Strong Analytical and problem solving skills required.

Ability to handle multiple tasks, set priorities, schedule and meet deadlines is required. Proven interpersonal and relationship building skills, with the ability to manage up, down and across levels of the organization is required.

Highly self-motivated, ability to complete assignments with limited supervision and attentive to detail is required.

Operational understanding and ability to work in a complex and matrix oriented team environment

Strong command of key productivity applications: Google Workspace, Microsoft Visio, Operational knowledge of interfaces/EDI, APIs, and evolving technology is desired.

Pay Range

$33.68 – $48.84 /hour

We are an equal opportunity/affirmative action employer.