Data Storage Intern

Company Description
As the worlds leader in digital payments technology, Visas mission is
to connect the world through the most creative, reliable and secure payment
network – enabling individuals, businesses, and economies to thrive. Our
advanced global processing network, VisaNet, provides secure and reliable
payments around the world, and is capable of handling more than 65,000
transaction messages a second. The companys dedication to innovation drives
the rapid growth of connected commerce on any device, and fuels the dream of
a cashless future for everyone, everywhere. As the world moves from analog
to digital, Visa is applying our brand, products, people, network and
scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an
opportunity to impact the world, invest in your career growth, and be part
of an inclusive and diverse workplace. We are a global team of disruptors,
trailblazers, innovators and risk-takers who are helping drive economic
growth in even the most remote parts of the world, creatively moving the
industry forward, and doing meaningful work that brings financial literacy
and digital commerce to millions of unbanked and underserved consumers.
Youre an Individual. Were the team for you. Together, lets
transform the way the world pays.Job Description
As a member of the Storage Infrastructure Reliability Engineering Team, this
position will support, certify, and document storage and backup
infrastructure, as well as serve as a Level 2 escalation point for existing
infrastructure. This position expected to interact with Systems, Database,
Engineering, Asset Management, Product Development, Operations, Audit
and Risk, and various groups within Technology.
Essential Functions:
Operate in complex, highly secure, highly available, operations-centric
datacenter environments and interact with other technology domain experts as
required, to build and maintain the Open Systems Storage and Backups
solutions in those datacenter environments
Work with other Disciplines to develop Infrastructure Building Blocks based
Reference Architectures and standards that can be offered as services to our
customers
Assist in change management processes
Improve the efficiency and help standardize current processes
Respond to and resolve incident and problem tickets
Document and thoroughly understand the application architecture, system
configuration across platforms and interface with various systems and use this
knowledge effectively to resolve issues
Work closely with customer support team to communicate the root cause of the
outage, duration and recommendations or steps to resolve issues
Participate in Service Improvement Meetings after an application outage
Respond to general inquiries
Document the incident in the tracking tool
Vendor contact for routine, documented incidents as well as operational
problems
Provide assistance as required in analyzing the trends and suggesting
long-term and short-term improvements
Resolve incidents and problems in accordance within defined guidelines and
meet operational level agreements
Implement change requests and meet project deliverables within defined
guidelines
Achieve and understand Service Level commitments for all open systems platform

Qualifications
Basic Qualifications:
Students pursuing a Bachelors Degree with a graduation date in December
2025 or later.
Bachelors Degreein Computer Science, Computer Engineering, CIS/MIS,
Cybersecurity,Businessor a related field,graduating December 2025 or later
Preferred Qualifications:
Monitoring, Tuning, Troubleshooting, and root cause analysis
Experience working on automating infrastructure tasks
Experience with designing, deploying and supporting Open Systems,
Enterprise SAN and NAS solutions
Experience installing, configuring, supporting and maintaining Enterprise
Backup solutions comprising disk-based VTLs
Experience wi h disaster recovery as it relates to storage systems and data
recovery techniques, including disk replication, snapshots and disaster
recovery best practices
Superb communication skills with ability to communicate with management &
technical authorities
Ability to multitask and prioritize work
Strong analytical and practical analytical skills
Strong expertise of automation technologies including scripting:
PowerShell, PowerCLI, VBScript
Maintains expertise across multiple infrastructure domains
Strong organization and analysis skills
Validated focus on quality and customer serviceAdditional Information
U.S. APPLICANTS ONLY: The estimated hourly range for a new hire into this
position is $26/hr to $31/hr which may include potential sales
incentive payments (if applicable). Salary may vary depending on
job-related factors which may include knowledge, skills, experience, and
location. In addition, this position may be eligible for bonus and equity.
Visa has a comprehensive benefits package for which this position may be
eligible that includes Medical, Dental, Vision, 401 (k),
FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Authorization: Visa will not sponsor applicants for work visas in
connection with this position. Future sponsorship will not be considered.
Work Hours: Varies upon the needs of the department
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office
setting. The position will require the incumbent to sit and stand at a desk,
communicate in person and by telephone, frequently operate standard office
equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, sexual orientation, gender identity, disability or protected
veteran status. Visa will also consider for employment qualified applicants