Patient Services Coordinator

Overview

Rocky Mountain Cancer Centers, Colorados largest and most comprehensive
provider of cancer care has an exciting opportunity for an experienced Patient
Service Coordinator in Longmont.

Salary Range: $18.29-$24.00
Pay is based on several factors including but not limited to education, work
experience, certification, etc. As of the date of this posting, in
addition to your salary, RMCC offers the following benefits for this
position, subject to eligibility requirements: Health, dental, and
vision plans; wellness program; health savings account; flexible
spending accounts; 401(k) retirement plan; life insurance,
short-term disability insurance; long-term disability insurance, Employee
Assistance Program; PTO, holiday pay, tuition reimbursement, and
employee paid critical illness and accident insurance

We realize that it sounds cliche but it is true – taking care of cancer
patients is a calling. Its much more than a job. Each of us has a unique
story that brought us to Rocky Mountain Cancer Centers (RMCC), but those
stories usually share common themes of care, compassion, and commitment.

No matter the role each RMCC team member serves in, the goal is the same:
to provide the best care possible for each and every one of our patients.
Whether we are a nurse holding our patients hand, or a scheduler on the
phone finding an appointment that fits into a patients schedule, we are
deeply connected to our patients and do what we can to help.
Responsibilities

Schedules all follow-up appointments in the practice management system
following the provider order and/or office protocol in a high-volume clinic
setting.
Cancels/reschedules appointments according to patient or physician
scheduling changes; notifies appropriate clinic personnel.
Arranges for patients to have financial counseling as needed.
Demonstrates an understanding of patient confidentiality to protect the
patient and clinic/practice.
Follows policies and procedures to contribute to the efficiency of the front
office. Covers for other front office functions as requested.
May schedule outpatient appointments/testing and hospital admissions upon
request. May obtain necessary authorization and pre-certification as
required.
May communicate to patient about tests being scheduled and potential prep work
needed, inquiring about test specifics from necessary parties and gathering
patient information as needed
Qualifications

High School diploma or equivalent required. Position requires at least 3 year
office experience, medical office preferred. Have excellent communication
skills, written and verbal. Proficiency with computer systems a requirement.
Microsoft (Outlook, Word, and Excel) a plus.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Work may require sitting for
long periods of time; also stooping, bending and stretching for files and
supplies. Employee is required to be present at the employee site during
regularly scheduled business hours and regularly required to sit or stand and
talk or hear. Requires manual and finger dexterity, and eye-hand
coordination for computer work. Occasionally lifting files or paper weighing
up to 30 pounds. Requires corrected vision and hearing to normal range for
telephone contacts.
WORK ENVIRONMENT: The work environment may include exposure to communicable
diseases, toxic substances, ionizing radiation, medical preparations and
other conditions common to an oncology/hematology clinic environment. Work
will involve in-person interaction with co-workers and management and/or
clients. Work may require minimal travel by automobile to office sites.
Candidates will be required to show proof of being vaccinated against
influenza up n commencing employment. Reasonable accommodations will be
considered on a case-by-case basis for exemptions to this requirement in
accordance with applicable law.
All qualified candidates are required to pass a background check and
non-federal drug test (which excludes marijuana) post offer of employment
and prior to hire.
We will be accepting applications on an ongoing basis for this position. To
apply for this position, start the process by clicking the blue “apply”
button.

The US Oncology Network is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, sex, national origin, sexual orientation, gender
identity, disability or protected veteran status.