Donor Services Associate I

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Closes: 11/17/24

Employment Benefits: [https://discovergoodwill.org/benefits/](https://discovergoodwill.org/benefits/){rel=”nofollow”}

Summary:
Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed. Part-time positions may be available with some benefits. Must pass background check.

Essential Functions:

Provide outstanding customer service.

Greet donors at their vehicle.

Assist in unloading acceptable donations in a timely and courteous manner.

Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.

Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwests Dress Code. This includes issued items such as DSC vests.

Prepare records and reports, as requested.

Keep supervisor informed of problems and suggestions related to the job.

Store DSAs will perform other duties in production and retail as assigned.

Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.

Sort donations according to current Goodwill Industries of the Inland Northwest requirements.

Store DSAs will ensure donations are secure and appropriate sort is performed indoors.

Keep donation area neat, clean, and orderly.

Ensure equipment is in good working order.

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