Associate Manager, Credit and Collections

This position is located in the state of Utah

Job Summary
This position is responsible for overseeing the Credit and Collections team and various job functions as they relate to credit and collections processes and transactions, as guided by the manager or departmental leadership. This includes all systems related processes and policies and procedures surrounding the management of the Credit and Collections team. They will pro-actively create processes and strategies to improve collections and reduced aged account balances. They will actively manage and communicate with the team to ensure a timely resolution of past due accounts. They will approve credits limits, customer credits requested within the company, build a process and perform assessment of customer balances to determine necessary write-offs and related reporting to credit bureaus, and follow-up on bankruptcies, chargebacks, and legal financial issues.

What you will do
Develop, manage, and improve credit and collections best practices and processes for Henry Schein One
Manage the credit granting process, including: the consistent application of credit policy, establishing general credit limit guidelines based on customer financial (where applicable) and credit history, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers,
Partner with sales management by providing credit solutions, which effectively support the sales and companywide financial strategies. Proactively communicate issues which materially affect customer profitability or relationships. Partnering to identify opportunities to improve credit and collections processes
Manage Accounts Receivable assets and appropriate returns and bad debt allowances
Establishing, approving, and managing customer payment plans
Partnering with Henry Schein Inc. on various collections strategy including strategic account management (DSOs and DPOs) to ensure alignment and transparency
Handle advanced customer escalations, including correspondence, follow up, ownership of issue through resolution, compensation processing, and item closure to ensure customer satisfaction with services
Develop processes to develop collections strategies and participate in ad-hoc projects as assigned
Coordinate with leadership team and manage process for collections letters and related documents to be sent to collections agencies
Responsible for managing, attracting, hiring, training, and developing staff, including formal performance and merit review, and handling related employee issues. Provide strategic and tactical direction to the team in accordance with the goals, policies, and objectives provided by management.
Motivate credit and collections staff to maximize performance and achieve or exceed goals and develop incentive plans to reduce accounts receivable balances
Travel/Physical Demands
Travel typically less than 10%. Remote environment. No special physical demands required.
Qualifications

Must have:
Typically 5-7 or more years of related experience.
Typically, a bachelors degree or global equivalent in related discipline. Masters degree or global equivalent is a plus.
Focus on internal and external customer service
Strong knowledge of Microsoft Office suite of products
Experienced negotiation skills
Strong process building skills
Familiarity and understanding of credit bureau and… For full info follow application link.

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other l
egally protected status.