Project Manager

Job Description

Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com (https://urldefense.com/v3/http:/www.vivint.com;!!BJC6uDBu-zY!NC1I2-GrhnIfpMmknOyEsrTNlK1jc46nNZM-nqSUzWJfuAxK7opz5sf8nU7187pUMbDNykdv7gh7l4WJ1H3HsnFbE$) . Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.

Summary:

In this role, t he Beta Team Project Manager oversees initiatives for Vivint’s Beta Testing Program. They will take the lead for various entry projects that will range from product/feature testing, roadmap planning, tester recruitment, product distribution, analytical reporting, and managing the vision and architecture of the Beta Community platform.

Primary Responsibilities:

Communicate across the entire Vivint organization to execute well-coordinated product testing.

Communicate test results, helping shape the products with key insights we get back from product tests.

Identify quality gaps in product testing.

Quantify, summarize and report results from testing to the product team and leadership.

Verbal and written communication with test participants during testing.

Assist Product Managers in creating test surveys.

Drive testing participation and oversee testing incentive programs.

Work with product teams to create a prioritized backlog of issues to be fixed.

Create schedules and timelines for product testing to ensure timely feedback for product launches.

Creatively remove blockers to allow product teams to meet new product and feature testing deadlines.

Required Skills, Experience & Education:

Be a team player, recognize the interdependence across teams, put the team first, and be eager to learn from others.

Able to test on all platforms, including web, panel, and app.

Data oriented. Able to run data queries, create data sets, and reports on test results.

Be optimistic, show contagious enthusiasm, and see the good in situations and people.

Deliver clear, concise verbal and written communication that is appropriate to the situation and audience.

Results-oriented, focusing on outcomes and accomplishments and thinking in terms of progress towards the big goal.

Take personal responsibility for needed tasks and actions, be dependable, and take action with little supervisory follow-up.

Preferred Skills, Experience & Education:

2 years at Vivint, or experience working in the home automation and security field.

Microsoft Office skills, and ability to quickly master survey tools.

Hands-on product experience preferred

Software documentation experience using Tableau, Snowflake, Confluence, and Jira, is a plus.

Exceptional collaboration, listening, written and verbal communication skills, including an ability to clearly communicate with both business and technical audiences.

Track record of working on high-performance teams.

Here are some highlighted perks you should ask us about:

Free daily lunch and drinks on site

Paid holidays and flexible paid time away

Employee/Friends/Family Discounts

Onsite health clinic, gym, gaming tables

Medical/dental/vision/life coverage & 24/7 Medical Hotline

401(k) Employer Match

Employee Resource Groups

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY:

We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching “Find Jobs”.

If you are an active Vivint employee, please apply through Workday by searching “Find Jobs”.

Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.