Pharmacy Technician

Pharmacy Technician

Job Description

The Customer Experience Technician is responsible for providing a superior customer experience to customers and a supportive environment for the best patient care. In addition, the CXC Technician will be responsible for handling high volume phone calls and data order entry. The CXC Technician will support Belmar Pharma Solutions management in carrying out the mission of the company.

Demonstrates a working knowledge of all pharmacy rules and regulations

Interprets faxes, escripts, verbal, and written prescription orders

Inputs all information into LifeFile System

Charges credit cards for orders

Answers patient phone calls and provides excellent customer service

Processes refill requests from patients and doctors’ offices

Calls patients about new prescriptions and IVR requests

Calls doctors for refill requests

Hard Skills

Working knowledge of pharmacy software

Ability to compound medications accurately and efficiently

PTCB required

Must exhibit excellent customer service skills and empathy

Excellent communication skills, listening skills and attention to detail

Ability to identify problems and recommend solutions

Possesses a strong work ethic

Work Site

This is a fully on-site position in Youngtown, Arizona.

Pay

$19 – $23 (Depending on experience)

Schedule:

Monday – Friday hours varies between 7am-6pm

Work Environment

Compounding Pharmacy, closed door.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.