Front Desk Coordinator – Chula Vista, CA

The Opportunity:

At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care.  We are positively changing Chiropractic care nationwide.  The Joint is the largest provider of non-insurance, self-pay Chiropractic health care in the United States.  Our network consists of modern, consumer-friendly Chiropractic clinics and Doctors of Chiropractic that deliver quality care of the highest standards.  At The Joint, our primary focus is on providing our patients with a pathway towards better health through ongoing Chiropractic maintenance and preventative care.

The Joint Chiropractic is looking for part time Wellness Coordinators (Sales) to work in our busy chiropractic clinic.

As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You’ll play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for selling to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will also be important for your success.

Responsibilities:

Must be willing to travel between multiple clinics 3-4 days per week

Pay Range $17 – $18 depending on experience bonus opportunity 

Greet patients with enthusiasm and build relationships

Educate Patients on wellness offerings and services

Share personal Chiropractic experience and stories

Offer and convert, using sales skills, patients to the Wellness Plan or Visit Package that is best suited to the patients treatment plan according to the doctors recommendation

Complete transactions using point of sale software and ensure all patient accounts are current and accurate

Assist patients with the completion of required paperwork

Participate in marketing/sales opportunities to help attract new patients into our clinics

Manage daily clinic operations including; ensuring its clean and that inventory is stocked

Manage the flow of patients through the clinic in an organized manner

Execute all of The Joint Chiropractor’s Standard Operating Procedures

Provide the highest levels of customer service

Maintain the highest levels of professionalism and decorum at all times

Be a team player and contribute to a positive, healthy work place culture

Manage clinic phone calls

Qualifications needed:

Minimum 1 year experience selling, preferably in a high paced retail environment

High school diploma or equivalent (associates degree or higher preferred)

Cheerful and positive attitude

Able to work weekends/evenings (as required)

Able to use office equipment; computer, scanner, fax, and phone system

Proficient with Microsoft Office

Maintain the cleanliness of the clinic and organization of workspace

Dedication to high quality service

Maintain a professional appearance and wear Company approved attire

Confident in presenting and selling memberships and visit packages

Willingness to learn and grow

Office management or marketing experience a plus!

Able to stand and/or sit for long periods of time

Able to lift up to 50 pounds

This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics.

The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California

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