Customer Service Collector

Job Title: Self-Pay Collector

Location: San Bernardino, CA

Job Type: Full-Time

About Us: We are a leading healthcare provider committed to delivering exceptional patient care. Our team is dedicated to ensuring a seamless billing process and providing support to our patients regarding their financial responsibilities.

Job Description: We are seeking a detail-oriented and motivated Self-Pay Collector to join our billing department. The ideal candidate will be responsible for managing and collecting patient payments, ensuring accurate account reconciliation, and providing excellent customer service.

Key Responsibilities:

Contact patients to discuss outstanding balances and arrange payment plans.

Review and analyze patient accounts to ensure accuracy.

Resolve billing discrepancies and answer patient inquiries regarding their accounts.

Maintain detailed records of patient interactions and payment statuses.

Collaborate with the billing team to improve collection processes.

Adhere to all regulatory and compliance guidelines.

Qualifications:

High school diploma or equivalent; associate’s degree in finance or related field preferred.

Previous experience in medical billing or collections is highly desirable.

Strong communication and interpersonal skills.

Proficiency in using billing software and Microsoft Office Suite.

Ability to handle sensitive information with confidentiality.

Excellent problem-solving skills and attention to detail.

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.