Order Entry Specialist

Overview:

We are seeking a detail-oriented and organized Order Entry Specialist to enhance our service operations. This hybrid role involves processing and scheduling service work orders, coordinating with various stakeholders, and ensuring timely order fulfillment. The ideal candidate will demonstrate a commitment to excellence, possess strong organizational skills, and be adaptable to a dynamic work environment.

Key Responsibilities:

Process and schedule new service work orders using the companys CRM system, including preparation of service quotes, orders, and tickets.

Process sales orders and ensure timely shipping of products to meet service schedules.

Interface with field service engineers, third-party technicians, general contractors, and vendors to complete service work orders efficiently.

Review technician service paperwork to confirm accuracy and completion of services rendered.

Communicate with account managers to revise purchase orders and Not-to-Exceed (NTE) limits as necessary.

Update the companys ERP system with details of each device replaced.

Extract data from the companys monitoring systems to ensure accurate follow-up on service work orders.

Manage return labels and RMAs for unused products, and verify vendor invoices for accuracy.

Post new service orders in the company’s order processing system, attach required documents, and process service orders for invoicing. Create and monitor reports as needed.

Additional Skills & Qualifications:

Proficiency in ERP or CRM systems; experience with Microsoft Dynamics is ideal.

Minimum of 2 years of experience of order entry

Proficiency in Microsoft Office Suite.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.