Remote Merchant Data Analyst

Adecco is currently assisting a local client in their search to fill a Remote Merchant Data Analyst job opportunity

Pay rate: $ 58.00/HR

Shift: Mon – Sat (7hrs Mon – Fri & 5hrs on Sat) EST is preferred

Length: 5 months (possible temp – hire)

Job Duties:

Conduct primary investigation into order-level issues and escalations by: – Looking up order and associated events in internal client systems

Comparing data from multiple systems to determine order status and issue path.

Input information into SQL queries and draw insights from responses.

Communicate findings to DD internal teams and/or DD merchants.

Review DD merchant claims for order refunds and determine claim approval/denial by: – Learning the conditions required to approve/deny a refund claim.

Looking up order and associated events in internal client systems and simple SQL queries.

Determine if the claim requirements are met

Qualifications:

High School Diploma or equivalent

Intermediate proficiency in Excel/Google Sheets [mandatory]

Understand excel formulas, data entry

Experience using SQL [mandatory]

Basic Need: Running queries and extracting insights

Ability to be comfortable in a fast-paced environment [making quick decisions, escalating issues]

Strong written and verbal communication skills

Detail oriented, with strong project management and organization

Previous Work History: customer support, data analytics

Preferred: Comfortable w/ Pivot Tables, cleaning data

Preferred: Modifying and running queries with basic functions (select, group, calculations, joins)

Apply Today to be considered for this Remote Merchant Data Analyst job and any other positions with Adecco.

Pay Details: $58.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance