Workplace Operations Manager

Job Requisition ID #

24WD82394

Position Overview

The Workplace Operations Manager is a full-time, onsite position based at Autodesk’s San Francisco office, and reports to our Senior Regional Workplace Manager. You will be responsible for ensuring that the workplace upholds world-class standards in organization, experience, aesthetics, and sustainable operations. The role focuses on managing and optimizing the workplace environment to enhance employee experience and engagement.

As the Workplace Operations Manager, you will oversee daily workplace operations, collaborating with employees and cross-functional stakeholders. Additionally, you will serve as the primary point of contact for building maintenance issues and lead a team of Workplace coordinators, reception team, building engineer, and external third-party partners.

Responsibilities

Ensure operational excellence by bringing strong expertise in workplace and facility management, maintaining a positive, innovative, and approachable demeanor, delivering exceptional customer service, and fostering best in class employee experience

Oversee the comprehensive daily workplace operations at the San Francisco One Market, 300 Mission, and Pier 9 offices, encompassing the management of critical building infrastructure and services. Responsibilities include coordinating equipment maintenance programs, overseeing HVAC systems, building automation, and electrical safety

Support and facilitate the logistics for on-site events, including AV, event space configuration, and safety standards

Responsible for advocating local priorities to internal Workplace partners, while collaborating with global project teams, workplace technology, real estate, and other departments to ensure strategies and programs are tailored for the needs of San Francisco

Utilize data, analytical capabilities, and workplace technology to evaluate operational efficiency and effectiveness. Create strategic plans informed by analytics to drive targeted business outcomes and enhance operational performance

Responsible for regularly communicating with employees about building-related news and updates. This includes sharing timely information about maintenance activities, safety protocols, changes in building policies, new amenities, and any upcoming events that may affect daily operations

Lead, mentor, and develop a team of Workplace staff responsible for overseeing daily workplace operations and ensuring an excellent employee experience

Foster strong collaboration and coordination with other Workplace managers, including those in Meetings & Events, Engineering Services, AV Support, the landlord, Technology (ESE) and service providers

Oversee service contracts with a focus on effective delivery, cost efficiency, addressing evolving needs, conducting regular vendor reviews on a quarterly basis, managing RFP processes, and ensuring continuous operational excellence

Budgeting & Financial Oversight: develop and manage the workplace operating and capital budget for the properties, including forecasting maintenance plans, expenses, and cost control measures

Develop and maintain standards and processes while supporting and facilitating the hybrid first work strategy to ensure effective operational continuity across different work arrangements

Demonstrate a desire to remain close to the business to understand the impact of an exceptional workplace experience . Proactively reach out to people at all levels of the organization to get their feedback, understand the needs, and complete projects on time and within budget

Minimum Qualifications

Bachelors degree in a relevant field or equivalent combination of experience and education; 10 years of experience in facilities and/or building management

4 years prior experience managing people

Superior understanding of construction schedules, facility operations, technology, furniture, fixtures, and equipment

Facilities management credentials (IFMA/BOMI) a plus

Hospitality experience a plus

Highly adaptable, comfortable with change and ambiguity, capable of quickly rallying teams and resources

Financial analysis and budgeting skills related to project management and facilities operations

Strong organizational and interpersonal skills

Ability to work independently in a fast-paced environment

Strong presentation skills

Promote and exhibit the highest level of professionalism and great work ethic

Ability to work with all levels of employees and external vendors

Advanced skills in Microsoft Office applications (esp. PowerPoint and Excel)

Ability to handle multiple projects concurrently and manage competing priorities

Ability to think strategically to analyze the needs of the business and define solutions

Ability to navigate between strategic work and tactical execution

The ideal candidate excels in a fast-paced work environment, proactively identifies issues, and takes charge without constant supervision, all while displaying a positive work ethic

Open-mindedness and a collaborative spirit

Passion for customer service

Committed to continuous improvement

Ability to be available for after hours or pre-hours on occasion

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Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $107,900 and $174,570. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, were building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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