IT Support / ITIL / HIPAA

IT Support / ITIL / HIPAA

Pleasanton, California

Onsite

Contract

$40/hr – $50/hr

An enterprise client in the health care space is looking to hire an IT Support Engineer for their Clinical Trials team. In this role, you would be troubleshooting hardware and software, providing post implementation application support, and sit in a customer facing role.

They ideally need someone with strong HIPAA knowledge and ITIL protocols. This is a contract position with the possibility of converting to full time.
Required Skills & Experience

5 years of IT Support experience

Experience in a customer facing role

Experience communicating and presenting to business partners/stakeholders

Experience troubleshooting hardware and software

Change management experience

ITIL protocols

HIPAA knowledge

Active Directory

Strong communication skills

What You Will Be Doing
Tech Breakdown

80% Windows

10% Mac

10% Linux

Daily Responsibilities

80% Hands On

5% Management Duties

15% Team Collaboration

You will receive the following benefits:

Medical Insurance – Four medical plans to choose from for you and your family

Dental & Orthodontia Benefits

Vision Benefits

Health Savings Account (HSA)

Health and Dependent Care Flexible Spending Accounts

Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

Hospital Indemnity Insurance

401(k) including match with pre and post-tax options

Paid Sick Time Leave

Legal and Identity Protection Plans

Pre-tax Commuter Benefit

529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Kaylyn Romano

Specialization: Technical Support