Shop Technician – Auburn, WA

Shop Technician
#RHC-11945
Auburn, Washington
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Location
RHCC Auburn WA
Position
Technician – PIT-RW0102
Job Description
Raymond West is looking for a skilled Shop Technician to join the Service Department! The Shop Technician performs proficient repairs and service on customer equipment. This person will maintain good communication and working relationships with customers, peers, and management. This person will also represent and sell the entire company and be profitable with direct labor billing.
Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.
Duties and Responsibilities:
Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.
Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
Repair all types of equipment that the company sells and services.
Update training and skills on a continuing basis.
Train other employees as needed.
Maintain a profitable billing level.
Follow all Shop Service Department procedures.
Complete all paperwork transactions in a timely, neat, accurate and orderly fashion.
Communicate all options to the Shop Supervisor before proceeding with work.
Complete jobs within quoted time limits when applicable.
Complete all paperwork transactions in a timely, neat, accurate and orderly fashion.
Have the necessary tools to perform repair and scheduled service work.
Maintain a clean and orderly work area.
Represent the entire company at all times.
Pass Raymond Certification and re-certification if applicable.
Maintain an acceptable driving record as established by the companys insurance company, if applicable.
Report all accidents whether self or customer.
Account for 100% of available time during working hours.
Willing to work overtime when necessary.
Must follow all procedures in the companys Employee Handbook.
Must follow safety procedures and use good judgment regarding safety.
Must be willing to work out of town, as necessary.
Perform other specific duties and projects as assigned by the Shop Service Foreman or Managers.
Required Skills/Abilities:
Excellent written and verbal communication skills
Excellent Organizational Time Management skills
Proficient in Microsoft office Suite and similar software
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees of organization.
Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
Able to always exhibit professional behavior.
Willing to follow mandates and procedures of the Shop Service Department.
Self-starter.
As needed, able to deal with customers on a face-to-face basis.
Maintain a sound working relationship with technicians and fellow workers.
Possess good organizational skills.
Must pass all available certificates appropriate to the position.
Sound working knowledge of basic D.C. electricity, basic A.C. electricity, SCR, transistor, microprocessor, simple guide, internal combustion, and diesel engines.
Sound working knowledge of hydraulic systems.
Sound mechanical abilities.
Able to organize efficiently.
Must maintain a clean, neat, and professional appearance.
Able to work in conjunction w