Building Automation/HVAC Controls Service Specialist – Morristown, NJ/Metro NYC

Req ID: 432843

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?    

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.  

Our Service Specialists perform assigned tasks on building automation systems, including service agreement maintenance, projects, and on-call (time and material) service. Why is this so important?  Our Service Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.   

This position can be entry-level (1-2 years experience), mid-level (3-5 years experience) or senior-level (5 years experience).

This position will support customers primarily in the Manhattan, NY area.

As a Service Specialist, you will:   

Execute digitalization and standard service operations strategies

Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel

Follow safety requirements as outlined by Siemens and customers and successfully completes assigned training as outlined in the training path

Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment

Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. Performs repairs as directed on all automation system types

Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules

Maintain complete and accurate documentation of services performed and generates reports within Siemens tools

Provide instructions to customer personnel regarding proper system operations and assists with training

Identify and reports system discrepancies, suggests system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects

Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)

Work rotational on-call and/or minimal overnight travel.

Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs performs other duties as assigned

You will make an impact with these qualifications:  

Basic Qualifications:  

Experience servicing, maintaining, or installing HVAC/building automation controls or experience working with PLCs:

entry-level (1-2 years experience)

mid-level (3-5 years experience)

senior-level (5 years experience)

Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions

Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 75 pounds unassisted

Experience with Microsoft Office (Word, Excel, and Outlook)

Ability and willingness to work overtime when needed

Must be 18 years of age and possess a valid drivers license with limited violations

Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

High school diploma or state-recognized GED

Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations

Engineering and programming (PLC or BMS) background

Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

You’ll benefit from:   

Our variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html  

The pay range for this position is $56,980 – $97,680 / year. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.  

 

Ready to create your own journey?  Join us today and help create a better #TomorrowWithUs! 

About Siemens:  

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.  

Our Commitment to Diversity, Equity, and Inclusion:   

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.  Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) . 

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.  

#LI-ONSITE #RSS hvac controls, building controls, programming, hvac field technician, heating, ventilation, air conditioning, direct digital control, apogee, Desigo, Modbus, Tridium, Niagara, Alerton, commissioning, LonWorks, BACnet, DDC, BMS, building management, mechanical systems, system integration 

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