Patient Service Representative

Description:

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.

• Communicates effectively with team members and patients all aspects of service.

• Responsible for telephone and mail contact with patients.

• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.

• Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.

• Verifies all insurance and sets fees based on the sliding scale fee.

Must be able to work or two late days per week and 1 Saturday per month if site is open Saturday

Monday: 11am-7pm

Tuesday: 12pm-8pm

Wednesday: 11am-7pm

Thursday: 11am-7pm

Friday: 9am-5pm

Skills:

Patient service, customer service skills, ms word, ms excel, receptionist customer service, patient information, patient chart, patient records, patient account, customer service, appointment scheduling, appointment setting, fee schedule

Top Skills Details:

1 year front desk or CSR healthcare is a huge plus

Bilingual Spanish

Computer skills

EMR experience a huge plus

Pay:

$17-$20/hr (based on experience)

Additional Skills & Qualifications:

A Patient Representative is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.

Experience Level:

Expert Level

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.