Telephone Operator (SY)

Req Number 135099

Job Description

Answers and routes calls received by the Hospitals main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties.

Job Responsibility

Answers and routes calls received by the main Hospital telephone number.

Provides patient room and visiting hours information assistance to callers.

Pages authorized personnel overhead and/or on paging system.

Monitors all emergency alarms and dispatches appropriate response teams.

Maintains appropriate logs and records.

Provides access to telephonic interpreter services for callers with limited English proficiency

Performs related duties, as required.

ADA Essential Functions

Job Qualification

High School Diploma or equivalent, required.

Ability to work additional shifts, as needed.

Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress.

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team members base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $24.56-$26.70/hour

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.