PRC Case Manager – Greene & Columbia Counties

This full-time position is 40 hours weekly, with flexibility. This positions casework is performed primarily within Green and Columbia Counties. The agency’s Mid-Hudson PRC includes contracting for Columbia, Greene, Ulster, and Delaware Counties; the main office is located in Kingston.

Our Mission:

St. Catherines Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

About Us:

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. Our DEIB initiatives are designed to foster an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

Position Overview:

The agency’s Mid-Hudson Permanency Resource Center (“PRC” or “Center”) is designed to support and deliver specialized services to post-adoption, post-guardianship, and kinship caregiving families. Working in a team environment, the PRC Case Manager participates in community outreach activities, completes monthly face-to-face contact with the families in their homes, and completes required case documentation, including various assessment forms and short, targeted service plans. The Case Manager provides 1:1 counseling sessions as needed, and participates in the design and delivery of educational events, family engagement activities, respite care, and other program-related events.

Position Requirements:

Bachelor’s Degree in Human Services or related field, preferred.

In lieu of an advanced degree, related lived experience, other related professional experience, and/or educational level, may be considered as qualifying for this position.

Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges, mental health diagnoses, and/or trauma history, a plus. Experience working with at-risk families and in community services also preferred.

Knowledge of and ability to utilize community resources; Capable of building strong working relationships with regulatory bodies.

Experience with NYS OCFS CONNECTIONS or other electronic record system, preferred.

Ability to handle sensitive family and individual data with strict confidentiality.

Familiarity with kinship caregiving and wraparound services in a family-centered system of care, a plus.

Solid written and verbal communication skills, with the ability to clearly and enthusiastically deliver the program’s educational sessions for program participants.

A current Clean & Valid New York State Driver’s License (actively licensed at least one year) and reliable vehicle for transporting clients to community resources, meetings, etc. – with proof of 100/300 liability insurance coverage- is required.

Staff in driving positions must be able to meet agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

Proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); Secure Internet practices.

Comfortable working with and relating to culturally diverse and economically disadvantaged populations; ability to exhibit empathy for those in need, supporting their growth and service plan goal achievement.

Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.

A compassionate, warm and caring mindset; Capable of exhibiting empathy for those in crisis.

Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability.

Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality.

Ability to pass extensive pre-employment background check requirements, including fingerprinting.

Duties & Responsibilities include:

Manages a caseload of families, as assigned, working to ensure the program meets all performance targets.

Completes face-to-face contacts with the families in their homes, completing all required case documentation, including various assessment forms and service plans.

Provides 1:1 counseling sessions, as needed; incorporates trauma-informed support and motivational interviewing into the program milieu.

In a team environment, supports the program’s design and delivery of parent education sessions, educational events, pro-social respite activities, and family engagement.

As a part of community outreach, assists in the delivery of presentations to community groups and local organizations in various targeted communities.

In a team environment, supports the delivery of parenting education sessions, utilizing the Parenting a Second Time Around curriculum, or other training materials, as directed.

Safely transports community members and/or their children in the delivery of program services, to address basic transportation needs, or to meet the families’ other social needs linked to service goal attainment.

Actively communicates program information, concerns, needs, and progress to program leadership.

Completes additional position-related duties and responsibilities, as assigned by the agency’s foster care director or Assistant Program Coordinator.

What We Offer You:

Competitive Pay with an Excellent Benefits Package

Health Insurance options: Medical, Dental and Vision

$600 Well-being Reimbursement Benefit

Generous Combined Leave Time (CLT) and Paid Holidays!

$500 Employee Referral Bonus

We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program

Pension Plan with Aggressive Agency contribution

Life Insurance – Automatic Benefit at no cost to employee

Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate

Tuition Reimbursement and Travel & Mileage Reimbursement

Professional Development and Career & Growth Opportunities

The Comfort of a Business Casual Environment

Our Commitment to Diversity, Equity, Inclusion & Belonging.

To qualify, certain conditions may apply

EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks!