Billing Coordinator – BILLI011349

Billing Coordinator – BILLI011349

DESCRIPTION/RESPONSIBILITIES:
Position Title: Billing Coordinator (S2)

Role 
Responsible for coordinating various administrative aspects related to customer purchase order management and tower
service billings. Responsibilities primarily include claiming customer purchase orders to jobs, managing missing POs, and triggering billing upon milestone completion. These responsibilities are currently held by field project coordinators and are inthe process of being centralized.

Responsibilities 
Work with the AR Supervisor, Billing Specialist and various cross-functional partners to implement a consistent billing
and PO management process for towers services.
Associate tower customer purchase orders to jobs (“claim lines”) in JD Edwards.
Reconcile purchase orders received against purchase orders requested from customers and work with field personnel to get issues resolved
Work with the AR sales order processing team to resolve unclaimed sales order lines.
Assist AR portal entry team with customer portal entry issues.
Identify tower sales orders where the billing milestones have been met in the project management tool (“PMT”) and
where customer approval has been received and subsequently trigger billing (“ship confirm”) in JD Edwards.
Prepare statistical reports as required.
Maintain alignment with company policies and procedures and compliance with SOX.
Maintain team metrics for assigned discipline, ensuring the achievement of volume, speed, and quality targets.
Provide excellent customer service to customers and cross functional business partners.
Continually review process for enhancements and make recommendations as appropriate

Expectations 
Must demonstrate excellent customer service and communication skills
Must be detailed oriented with problem solving approach
Knowledge and experience using MS Outlook, MS Word and MS Excel
Strong computer skills including ability to navigate multiple computer programs at one time
Ability to manage multiple tasks in fast paced environment
Knowledge/understanding of basic accounting/financial principles

Education/Certifications 
High school diploma or equivalent
Associate degree or equivalent work experience in a related field preferred

Experience/Minimum Requirements 
One (1) to three (3) years in general business environment with project coordination and/or administration experience
One to three years of experience in a fast-paced customer service environment
Previous experience with Crown Castle systems preferred

Organizational Relationship 
Reportsto: Accounts Receivable Supervisor

Title(s) of direct reports (if applicable): N/A 

Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday.  On Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer-minorities/ emales/veterans/individuals with disabilities/sexual orientation/gender identity