Management Aide Housing Authority (LG) – Johnstown Housing Authority (Multiple Vacancies)

Reference #: 4688454
THE POSITION

Do you excel in customer service skills and would like to make a positive impact in your community? If so, the Johnstown Housing Authority (JHA) encourages you to join our team as a Management Aide. This is an opportunity to assist applicants, residents, and the public within the Johnstown Housing Authority as the first point of contact, providing eligibility information for the Low-Income Public Housing and Section 8 Programs. Your assistance will be provided in person, via email, or via telephone. Join us in our mission to provide decent, safe, sanitary, and affordable housing to qualified persons. Apply today!
DESCRIPTION OF WORK

The Management Aide distributes applications for housing and directs telephone calls to the proper department within the JHA. In this role, you will address incoming and outgoing mail, prepare, and print necessary forms, file required documents as needed, and complete all applicant background checks. Other requirements include maintaining routine contact with the maintenance department regarding resident maintenance issues, as well as communicating with the accounting department about rent and security check deposits. The Management Aide will be expected to interpret JHA policies and procedures, make sound decisions based on these policies, apply these policies to daily tasks, or know where to obtain the necessary information to make informed decisions. Expressing ideas orally and in writing and establishing effective working relationships with all those involved will be essential.

Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday – Friday, with a 60-minute lunch.
Salary:In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:
One (1) year of experience in performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies; or
One (1) year of comparable business, industrial, or professional employment; or
Any equivalent combination of experience and training.

Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
Hiring preference for this vacancy may be given to candidates who live within Cambria County. If no eligible candidates who live within Cambria County apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.

How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:
Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans Preference ab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.