Patient Access Coordinator – DAY SHIFT – Population Care Management

Penn State Health – Penn State Health Corporation

Location: US:PA: Hershey

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: 8:00a – 4:30p

Recruiter Contact: Garrett C. Kieffer at gkieffer@pennstatehealth.psu.edu (MAILTO://gkieffer@pennstatehealth.psu.edu)

SUMMARY OF POSITION:

Responsible for the daily operations and coordination of health appointments for a designated patient population and to assure appropriate and timely communication/information regarding medical service, access, physician and service referral, and direction of services offered at the organization. Provides high quality scheduling experience for the designated patient population. Deploys excellent customer service engagement skills by phone.

MINIMUM QUALIFICATION(S):

High School diploma or equivalent required.

Graduate of an accredited Medical Assisting Program or Licensed Practical Nurse License required.

Three (3) years of experience required.

Active status as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or Licensed Practical Nurse (LPN) required.

PREFERRED QUALIFICATION(S):

None noted.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the positions responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every persons perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:00 AM and 5:00 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained

Position Patient Access Coordinator – DAY SHIFT – Population Care Management

Location US:PA: Hershey | Allied Health | Full Time

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