Business Process Analyst

Summary See below for important information regarding this job. Responsibilities If selected at the GS-13 level the following duties will be performed at a developmental capacity. Identifies, develops, and manages process-specific Key Performance Indicators (KPIs), metrics, and other process performance critical data to ensure the process area is meeting its performance targets. Provides enterprise-wide process improvement recommendations to top-level agency management briefings and for submittal to the Process Owner. Expert analyst and advisor to the Process Owner and other senior agency management on functional program/process improvement initiatives, and the development and implementation of policies and procedures for their process area. Analyzes and participates in development of DLA positions on legislative matters, as well as in the development of proposed legislation. Coordinates and responds to major Congressional, GAO, or IG investigations, audits, and/or inspections. Establishes quantitative parameters for program/process execution, determines resource needs, evaluates impact of resource constraints, and recommends action for Process Owner approval. Requirements Conditions of Employment Qualifications To qualify for a Business Process Analyst, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military, or private sector. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: GS-13: Knowledge of and skill in applying and adapting analytical techniques and evaluation criteria to investigate, analyze, and evaluate the effectiveness and efficiency of activities within the process area and to develop and implement corrective actions for complex process problems. Familiarity with systems applications governing automated supply management and data maintenance sufficient to recognize systemic problems, identify the source (s) of discrepancies, and input, manipulate, extract, and maintain automated information using a variety of systems. Verbal communication skills to conduct briefings for management officials and to explain proposals and findings of studies to internal personnel and external personnel and customers. GS-14: Identifying, developing, and managing Key Performance Indicators (KPIs), metrics, and other process performance critical data to ensure the process area is meeting its performance targets; Providing process improvement recommendations to top-level agency management briefings and for submittal to the Process Owner; Coordinating and responding to major Congressional, GAO, or IG investigations, audits, and/or inspections. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information Position requires DoD Acquisition Life Cycle Logistics, Advanced certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Information for Veterans is available at: http://www.dla.mil/Careers/Programs/veterans.aspx. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agencys Drug Free Workplace Plans drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.