Local Manager

Description
Local Manager

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!
What were seeking:

Frontiers Local Managers will focus on operational proficiency, and employee, customer, and community relations. By driving performance and delivering results through customer contact and community involvement, the Local Manager will impact Frontiers ability to exceed our market growth targets and deliver 100% employee and customer satisfaction.

This position will provide leadership to a workforce of field technicians who install and maintain both residential and business lines, OSP cable facilities, multi-line CPE equipment, hi-cap access services, broadband services, central office/transmission equipment, and digital loop carrier equipment.In this in-person role, you will be required to report to our Beckley, WV, location to complete your work responsibilities.

What we need in you:

Successful candidates will come into this position with a passion for technology and team leadership. Leaders who approach their teams as partners while holding themselves and their team to high standards will fit in well with the team and organization. A technical background and industry experience will also serve you well.

What youll do:

Meets service activation and repair commitment dates, maintains revenue and expense budget objectives, and promotes new and existing company products
Manages a P&L budget to ensure revenue goals and expense targets are met
Provides feedback, and ongoing training, and motivates their team to exceed department goals
Partners with Human Resources to ensure firm, fair, and consistent application of practices/policies and labor agreements in a timely manner
Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training, and reinforcing state/federal safety requirements within the workplace
Positively represents Frontier through active engagement and involvement in the community
Partners with marketing to act as the “eyes” and “ears” of the local market to ensure an appropriate competitive response
Responds to issues identified on Customer Surveys

What we offer:

Nothing is more important to our success than the team that built it. Thats why we provide benefits to keep you and your family well. Some of which were most proud to offer include:
Salary Range: $83,000 – $131,000
20 PTO (Paid Time Off) days 10 paid holidays per year
Day one medical, dental, vision, and prescription drug plan
401k match of 50% on 6% of eligible compensation
Same-sex spouse and domestic partner benefits coverage
10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance

What background you should have:

Field Technician work experience preferred
Supervisory experience in an operations environment or equivalent work / military experience preferred
Ability to communicate and collaborate with internal and external customers as well as labor unions
Ability to lead a team while working under pressure with deadlines
Basic knowledge of engineering, plant service center, outside plant functions, electrical… For full info follow application link.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.