cs call center support rep – temp to hire

Randstad US

cs call center support rep – temp to hire.

alpharetta , georgia

posted today

job details

summary

$19.50 – $21 per hour

temp to perm

bachelor degree

category office and administrative support occupations

referenceAB4630075

job details

FORTUNE 100 FINANCE COMPANY CORPORATE LOCATION NEAR NORTHPOINT MALL & THE AVALON AREA IN ALPHARETTA CALL CENTER CUSTOMER SERVICE SUPPORT REPS NEEDED GREAT OPPORTUNITY FOR 4 YEAR DEGREE COLLEGE GRADS TRAINING BEGINS – October 30th – PAY- $21hr MUST HAVE A MINIMUM OF: 1) A BACHELORS DEGREE 2) 2 YEARS OF CALL CENTER EXPERIENCE WILL BE –

Process incoming and outgoing customer correspondence

Process checks that are received at the office

Ensure all customer information is secured.

Assisting on phones as needed

Shifts will fall between the hours of 8am – 5pm, M-F. Will work overtime as needed Client will consider hiring “TOP PERFORMERS” after 7-8 months WITH OPPORTUNITY FOR ADVANCEMENT ONCE PERM YOU WILL RECEIVE:

Full benefit package

Auto discounts

Pay increase

Hybrid schedule

Full gym access on site

Tuition reimbursement

Triple pay for working the holidays

MUST PASS CLIENTS BACKGROUND SCREENING PROCESS

salary: $19.5 – $21 per hour

shift: First

work hours: 8 AM – 8 PM

education: Bachelors

Responsibilities

Job Duties

Process incoming and outgoing customer correspondence

Process checks that are received at the office

Ensure all customer information is secured.

Document Management – Uploading documents to customer files; having documents notarized.

File maintenance – pulling paid in full files and sending them to storage and ordering files from storage when necessary.

Signing visitors in and out of the office

Perform miscellaneous task as assigned

Skills

Customer support

Customer Relations

Typing Skills

Telephone Etiquette

Customer Service

Active Listening

Follow-up

Call Center Support

Empathy

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether youre looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

KD

kenneth davis

1 770 658 3794 (tel:1 770 658 3794)

Kenneth.Davis@randstadusa.com

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