IT Specialist

Headquartered in Conyers, Georgia, Batchelor & Kimball takes pride in partnering with our clients to deliver excellent results from engineering and construction to operations and maintenance. We offer design/build and turnkey construction services, including teaming with selected subcontractors for electrical and general construction. If you are looking to grow your career and thrive in a team environment, then we invite you to apply for this position.

There’s not a lot of BS here, and not a lot of turnover. Good people work at Batchelor & Kimball. We’re good at our jobs, and good to each other. We have high expectations because the work is challenging, but we know the most valuable thing about the work is the people who do it. If this sounds like a good fit for you, we’d like to meet you!

We are seeking an entry-level IT Specialist who can use his or her technological skills to help increase efficiency and productivity in our IT team. We are looking for someone with a general understanding of computers and mobile devices. Batchelor & Kimball is consistently growing; it is an exciting time to join our team and continue growing with us!

What you’ll do:

In this role, you will primarily focus on deploying equipment (Laptops, iPhones, iPads, etc.) for new and existing employees. You will also get hands-on helpdesk experience supporting our home office staff, employees at job sites, and remote users around the country. From day one you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.

Customer service is our top priority. Our job in IT is to empower all employees to perform their jobs at the highest level possible, all the way from the fab shop to the CEO’s office. Good customer service includes great teamwork, effective communication, and strong determination to solve problems.

This role will primarily be responsible for ensuring users (new and existing) receive equipment that is set up to ensure they can perform their job functions to the best of their abilities.

We fully support B&K from an IT standpoint. Other responsibilities may include (but are not limited to): Level 1 Helpdesk Support, Asset Inventory and Management, research and documentation, etc.

What you’ll need (minimum qualifications):

Experience using Windows 11, including installing/uninstalling programs

Experience with iOS/iPadOS, including installing/uninstalling apps

Strong communication skills (written and verbal)

Strong problem-solving skills

Basic understanding of Active Directory is a plus

High School Diploma or GED (Required)

Prior customer service experience

Nice to have:

CompTIA A Certification

Prior level 1 helpdesk experience

NOTE: This job description is not intended to be all-inclusive. The duties described may change at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

#BandK #Onsite

Department

BKI Georgia Main Office

Employment Type

Office Employees

Minimum Experience

Entry-level