Regional Transition Manager

Bell Partners

Join Bell Partners and be a difference maker.

At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000 homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.

You will also transition all facets of the community operations, including people and processes, on to the Bell operating platform to ensure optimal performance – Escalate issues, seek assistance/resources; coordinate with departments, report on status of plan and property performance. This position will assist with executing successful dispositions, as well.

What we can offer you:

Opportunities for career growth

Total rewards benefits package

Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time

Customized training programs

Associate referral bonus plan

Diverse, equitable, and inclusive work environment

A culture that empowers you to make a difference

What you’ll do to make a difference:

Participate in transition calls to assist in preparing for transition and execute tasks as assigned

Act as a support associate to RM/RVP to execute tasks assigned to assist in the effective execution of 90-day plan

Support Operations in executing transition action items to ensure property performance

Act as internal department liaison to assist in transition action items (service contracts, utility placements, IT functionality, etc.)

Lead, direct, and control all facets of the community, following Bell Apartment Living standards and policies, and working within budget guidelines to ensure quality services and a high degree of customer satisfaction

Assist Community Manager in setting up Bell library, Bell lease files, and organizing office to comply with Bell policies and procedures

Assist Community Manager, RM, and departments in setting up systems (Onesite, Ops Technology, e-payments, Websites, Yieldstar, Level One, EBI, etc.)

Lead recruiting effort of on-site team, sourcing talent, reviewing resumes, conducting initial interviews to provide RM with strong candidates for staffing open positions of new acquisitions

On-board and train each associate individually on Bell policies, procedures, processes and systems, and work each associate through their learning plans

Assist corporate support associates and RM in setting up Bell platform functions as assigned

Assist RM/RVP/CM as requested with vendors (research, set up OPS, VMP)

Assist RM/RVP/CM as requested in preparing for any investor tours that occur during this transition phase

Act as a mentor and resource to the CM through the transition period

Be a champion of BAL Hassle-Free Living® Strategy

Support multi-site operations at the direction of RM & RVP

Provide transition assistance for dispositions (compiling service contracts, pull rent rolls, etc., as requested)

Ensure staffing maintained during dispositions

Other duties as assigned

What you bring to our team:

An Undergraduate degree required

Five (5) years’ experience of increasingly responsible management positions within service and/or property management

Minimum of three (3) years recent experience in a company with 500 or more employees

Multi-site experience preferred

Lease-up, renovation, acquisition, and/or disposition experience a plus

Demonstrate Bell Core Values and work and fit well within the company culture

Be detail-oriented and have strong project management skills and ability to multi-task

Have strong interpersonal skills with the ability to work in a team-based setting; must display a professional demeanor at all times

Have strong working knowledge of MS Office Suite

Have excellent oral and written communication skills

Be resourceful and well organized

Present a professional image

Be customer service focused

Be able to maintain confidentiality

Help develop and maintain strong customer service relationships

Flexibility in working hours and travel as required to accomplish the work

Be skilled in strategic planning and execution

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About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.

Join Bell to be a difference maker. Apply today!

Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote Diversity, Equity, and Inclusion (DEI) throughout all aspects and levels of our organization including talent recruiting and retention, training, workplace culture, and community engagement.

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