IT Technician II

Job Description

The IT Technician II is responsible for maintaining, diagnosing, and repairing hardware and software components; install and configure computer hardware; and provide IT support for the organization. This position will work closely with individuals across all departments throughout the Presrite organization in a fast paced environment.

A candidate for the IT Technician II position will be a customer focused and independent functioning team member who is meticulous and technically oriented; have the ability to manage multiple projects; and have excellent communication and organizational skills.

MAJOR JOB RESPONSIBILITIES:

Assist computer users with hardware, software, and other computer related issues. Run, terminate, and test Ethernet lines

Add and maintain users on the computer network and email systems

Perform maintenance on all print devices, install print drivers as needed, and resolve user printing issues. Organize equipment and maintain excellent housekeeping

Assist in the inventory and maintenance of all hardware, including PCs, thin clients, routers, switches, etc. Create and maintain support documents and procedures

Work accurately, quickly, and independently to generate accurate quotes. Must work well under pressure

Contributes to team effort by accomplishing other duties as assigned

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

High School diploma required; an Associates degree or relevant college courses are a plus

 A certification strongly preferred

 Minimum of 2 years experience in the IT/help desk field

 Excellent verbal and written communication skills

 Working knowledge of computer hardware and software including, but not limited to, networks,

 Regular travel to our local facility in Jefferson, Ohio is required 1 day a week null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.