Health Technician (Womens Health Chaperone)

Summary The VA Northeast Ohio Healthcare System is recruiting for a Health Technician (Womens Health Chaperone). The Health Technician will function in Physical Medicine and Rehabilitation Service. In accordance with VHA Handbook 1330.02 (Health Care Services for Women Veterans), this position is restricted to female or transgender persons who identify as female. Responsibilities The Health Technician (Womens Health Chaperone) in the Therapy Section of Physical Medical and Rehabilitation Service duties includes, but are not limited to: Maintain constant observation of the patient at all times. Assist with maintaining the patients position during the examination. Ensure the exam room is set up and sanitized. Maintain and properly cleans reusable medical equipment, per policy. Ensures clean linen is stocked, and that soiled linen is removed according to policy. Properly handles incoming and outgoing telephone messages. Responds to inquiries from patients concerning a variety of medical, personnel, and administrative matters. Recognizes and refers urgent inquiries to professional staff for immediate action. Maintain various patient or administrative records for the clinic. Performs clerical duties related to patient care and treatment such as coordinating or recording patient activities. Follows clinician/therapist established treatment program in accordance with the medical centers clinical care standards. Maintains contact with medical and clerical staff in various clinics and wards to resolve delays in the medical administrative aspect of providing medical care. Escorts veterans and families to and from designated areas along with ensuring the outside transportation is obtained, when necessary. Work Schedule: Monday-Friday; 8:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Health Technician (Womens Health Chaperone)/PD92061A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) – See “Additional Information” below for details. Qualifications In order to qualify for this position, you must meet the following requirements within 15 calendar days of the closing date listed on the announcement: Applicants must be eligible under the VA Interchange Agreement, having served continuously for at least one year in the other merit system under this interchange agreement. For more information regarding the VA Interchange Agreement please visit: https://www.opm.gov/policy-data-oversight/hiring-authorities/competitive-hiring/. All Title 38 Veterans Canteen Service (VCS) employees must have served in their Excepted Service position for at least 90 days in order to be eligible for a position within the Competitive Service. Applicants who were previously selected under a Competitive Delegating Examining Office (DEO) announcement must have served in their position for at least 90 days prior to being eligible for other positions within the Competitive Service. IMPORTANT NOTICE: Veteran is defined as a person who served in the active military, naval, air, or space service, and who was discharged or released under conditions other than dishonorable. Additionally, in accordance with the Mission Act of 2018 and Public Law 115-271, in order to meet the needs of female Veterans, the Office of Personnel Management has authorized this recruitment as gender specific, and is therefore restricted to female or transgender persons who identify as female. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Assisting with setup of the room and patient, may be required to assist in maintaining the patients position during the examination/interventions; helps to ensure the exam room is set up and sanitized and that needed tools and equipment are available to the therapist; properly cleans reusable medical equipment, per policy; ensures clean linen is stocked, and that dirty linen is removed according to policy; Explains procedures, positions patient for desired results, and cushion and shield patients as appropriate; varies procedures or positions to adjust for patients medical conditions; Instructs, motivates, and assists patients to use and care for orthoses, prostheses, or other supportive devices; explains procedures and positions patients for a variety of standard treatment procedures; Assists clinicians to motivate patients and family members to participate in treatment plans and comply with indicated regimens and post-discharge activities; Interacts with the patient and family about the goals for treatment; Instructs, motivates and assists patients to learn and improve functional activities. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of a full 4-year course of study leading to a bachelors degree, with major study or at least 24 semester hours in subjects directly related to the position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond high school to meet the total qualification requirements. NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelors degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience. You will be rated on the following Competencies for this position: Communications Customer Service Integrity/Honesty Listening Learning Interpersonal Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary but also requires standing, walking, bending, lifting and carrying light items. The work requires above average agility and dexterity. The work may require assistance in moving or in lifting wheelchair patients, utilizing appropriate safe patient handling equipment (no patient lift). For more information on these qualification standards, please visit the United States Office of Personnel Managements website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. “VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veterans community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor Americas Veterans by providing exceptional health care that improves their health and well-being.” If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.