Business Analyst – Level 3 – Customer Channels

Requisition Number: 184639

Job Description

Cintas is currently looking for a Business Analyst Level 3 for the Customer Channels team within IT. The Business Analyst Level 3 is responsible for: collaborating with business partners within one or more business functions to align technology solutions with business strategies; demonstrating an in depth knowledge of a business area, in the context of the business client’s function, to identify and communicate how IT solutions can assist; supporting one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business; serving as a project team member or leader; leading the collection, analysis, documentation, and coordination of a client’s business requirements; and maintaining a high level of functional competency regarding the standard configuration of the SAP Commerce/Hybris application by staying abreast of new trends, future enhancements and leveraging best practices.

Skills/Qualifications

Required:

High school diploma/GED required; Bachelor’s degree, preferred

Minimum 6 years of work experience in Information Technology

Minimum 6 years of experience with business process analysis and requirements gathering with a strong emphasis on communication with the customer

Minimum 5 years of experience supporting an online order entry system or key customer facing system

Minimum 4 years of experience writing business requirements and developing, facilitating, and executing user test cases

Minimum 3 years of experience providing technical and business leadership, coaching, and mentoring to team members

Minimum 1 full lifecycle implementation of an online order entry system or key customer facing system

Experience communicating technical and business issues/solutions to all levels of individuals, including managers, directors and executives

Previous work experience in a Fortune-1000 or Global-2000 company

Preferred:

SAP and Hybris certification(s) or experience

Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.

Additionally, our employee-partners enjoy:

• Competitive Pay

• 401(k)/Profit Sharing/Employee Stock Ownership Program

• Disability and Life Insurance Packages

• Paid Time Off and Holidays

• Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.

To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?

Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Job Category: Information Technology

Organization: Corporate

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift