Dispatcher

The Dispatch/Logistics Manager ensures deliveries are effectively planned and scheduled to our customers. This includes load planning, order management, customer pre calling, customer service, payload efficiencies, equipment maintenance reporting, driver management and administrative support. This position requires the flexibility to work 40 hours per week and weeknights/weekends as required.

Primary Job Responsibilities:

– Make pre-calls and take incoming calls
– Support load building/dispatching through dispatch software
– Create, handle and distribute BOLs for logistics fleet
– Handle and distribute load additions/revisions to yard manager (approx 3 times per day)
– Process trip envelopes
– Driver performance filing support
– Driver DQ qualification filing support
– Driver hiring, engagement and retention activities
– Maintain truck files
– Oversee driver trip documentation
– Report logistics equipment maintenance
– Report weekly logistics metrics
– Safety Culture First enforcing pre-checks/post-checks and maintain safe work environment
– Work with manufacturing, sales, and supply chain partners to achieve customer satisfaction — Customers #1

Job Skills & Knowledge:

– Understanding of the complexity and changing dynamic of dispatching loads; the ability to create contingency plans & remain flexible to support customer demand
– Demonstrated knowledge of state and federal DOT regulations and freight issues
– Courteous, friendly, and positive representation of our logistics team
– Familiarity with Baughman Tile Products
– Effective written & oral communication
– Ability to stay organized & quickly switch from task to task
– Intermediate computer skills including Microsoft Office

Education Requirements:

High School Diploma or equivalent

Preferred Experience:

– Logistics / supply chain background
– Prior dispatching experience
– Customer service experience
– Federal DOT compliance

Job Type: Full-time

Pay: $20.00 – $30.00 per hour

Benefits:

– 401(k)
– 401(k) matching
– Dental insurance
– Health insurance
– Paid time off
– Vision insurance

Schedule:

– 10 hour shift