Consulting System Engineer

Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Consulting System Engineer with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Consulting System Engineer to help us reach our goals. Unlock your potential!

Job Summary and Qualifications:

The Consulting System Engineer is responsible for the design, implementation, and support of various server-based system and storage technologies and solutions for HCA -based facilities, remote clinics, and office buildings. This position will manage data collection, reporting, and trending for all critical system components and services, and will require collaboration with other technical resources in corporate IT&S to assess and take authorized action on anticipated improvements. The Consulting System Engineer assists in the diagnosis and resolution of the most complex Wintel based platform incidents and requests that require research and diagnosis, and recommends process changes that improve the implementation, maintenance and support of facility-based system. This position actively participates in strategic planning and 24×7 on-call support with other members of IT staff. The Consulting System Engineer provides local leadership, coordination, and communication for projects involving system solutions. This includes, but may not be limited to, the design, implementation, and deployment of various system technologies. This position is responsible for defining scope of various -based projects, ensures that all deliverables are met, and adheres to and supports HCA IT policies and procedures. This position is responsible achieving alignment and continuity between corporate and -based business and IT strategies, leveraging existing system investments and providing scalable options as business requirements necessitate a need for change. This requires the Consulting System Engineer to keep abreast of the latest system and storage technologies, services, and components, actively facilitate communication between corporate IT&S, and provide coordination to a team of virtual resources assigned to accomplish specific technical tasks.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Provide local leadership, subject matter knowledge, coordination, and communication for projects involving system and storage solutions, including defining scope, and ensuring deliverables are met.

• Ensure alignment and continuity between corporate and -based business and IT strategies.

• Create business case proposals, analysis of technologies, financials, and proposed project plans.

• Create RFPs and conducts reviews/assessments, make vendor recommendations.

• Perform contract reviews and ensure risks are mitigated.

• Design, implementation, and deployment of various system and storage technologies.

• Participate in strategic planning; creation and maintenance of standards, policies, and procedures.

• Manage data collection, reporting, and trending for critical system and storage devices and components.

• Coordinate a team of virtual resources assigned to accomplish specific technical tasks.

• Proactively address a change in business requirements by leveraging existing system and storage investments, and providing scalable options.

• Provide 24×7 on-call support based on IT staff rotation and carries a pager as warranted, to assist with the most complex troubleshooting, coordination, escalation, and resolution of system or storage-based incidents, equipment failures, etc…

• Lead the build of technology operational models and work flows.

• Provide strategic contingency planning from a system and storage perspective.

• Provide vendor management, service level definition and service level management for vendors of unique system and storage technologies and/or services.

• Ensure continuity of system and storage service management plans with other IT&S infrastructure departments. Actively forecast workload, prioritize, and allocate resources.

• Conduct -specific system planning sessions, financial and budgeting analyses with regard to system expenses.

• Conduct consultations with business partners, customers, and vendors, as warranted.

• Actively participate in corporate-sponsored technical seminars, planning sessions.

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”

• Mentors and trains Sr. System Engineers and other Technical Services personnel as needed.

• Effectively works with corporate IT&S personnel to ensure that priorities and standards are achieved.

• Coordinates and participates in regular -wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA-approved system and storage architecture and security policies.

• Adheres to and supports HCA IT&S standards, policies and procedures.

• Maintains and protects confidentiality with regard to all aspects of patient care and employee information.

• Adheres to Code of Conduct and Mission & Value Statement.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

• In depth knowledge of supported operating system (Windows server and VMware ESX), utilities, vendor products, applicable programming languages and scripting, diagnostic techniques, applicable communications protocols, applicable hardware configurations

• Must have 3 years experience in deploying technically complex infrastructure computing solutions across platforms and components.

• Experience with virtual technology, such as, Citrix, VMWare ESX, IBM LPARs, VIO servers, and micro partitions.

• Experience with OS environment running one or more databases including SQL, Oracle, DB2.

• Ability to work with DBAs and understand their requirements is necessary.

• Previous application development coding, debugging, testing and delivery into a production environment.

• Ability to guide and direct activities for all storage related hardware and software including server related components (HBA, firmware, OS levels, maintenance levels, drivers, pathing software, and other host components.

Strong competencies in the following:

• Leadership skills to establish and maintain business relations with technical resources, customers, business partners, vendors, and other IT&S personnel

• Change Management – High tolerance for Change

• Political Judgment – Involves all relevant stakeholders in major decisions; Strong facilitation skills; Utilizes approaches that foster ownership and minimize resistance

• Hands-on Approach – Acts as a role model for other technical resources; maintains subject matter depth and breadth; knowledgeable of current issues

• Makes decisions which are in the best interests of the business without succumbing to pressures

• Is available and accessible; Maintains a positive attitude

• Organization – Proactively prioritizes needs; Effectively manages resources

• Communication – Communicates complicated technical scenarios in common terms; Communicates clearly across a wide audience (oral and written communications)

• Customer Orientation – Establishes and maintains long-term customer relationships, builds trusts and is respected by consistently meeting or exceeding expectations

• Motivate and challenge technical resources

• Problem Management

• Demonstrated proficiency in MS Office applications

EDUCATION

• Bachelor’s degree in information system is preferred.

EXPERIENCE

• 7 years experience with complex server/storage technologies

CERTIFICATE/LICENSE

• MCSE and VIP or VCP required

• MCITP and relevant storage and applications delivery certifications – F5 Certified System Engineer, SCSP, SCSE, etc. preferred

• Valid state drivers license, proof of auto insurance, and reliable personal transportation capable of transporting both employee and standard work equipment

ITG (https://hcahealthcare.com/) transforms healthcare and gives people healthier tomorrows . We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20 states and the United Kingdom. Our team works to move healthcare forward . We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“There is so much good to do in the world and so many different ways to do it.”- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Consulting System Engineer opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.