IT Specialist (INFOSEC) – Open to all U.S. Citizens

Summary The NCUA is ranked #9 for the 2023 best places to work in the Federal government (mid-size agencies). This position is at the National Credit Union Administration (NCUA) in the Office of the Chief Information Officer (OCIO). This position will serve as an Endpoint Admin/Engineer, responsible for optimizing our Microsoft Intune environment, ensuring seamless deployment using Autopilot and management of mobile devices, applications, and security policies. Responsibilities As an IT Specialist (INFOSEC), you will: Develop secure architecture/design, plan activities, system testing/implementation and provide ongoing technical support for Microsoft technologies such as Office 365, Hybrid-Office 365 implementations, Microsoft Defender Advanced Threat Protection (ATP), Active Directory Federation Services (ADFS), and other various Microsoft-focused end-point/platform technologies Develop and document systems administration standard operating procedures Enable the automation of the application of information security/information assurance policies, principles, and practices in the delivery of enterprise services Design, deliver, test, and engineer the system configurations against security standards associated with implementing Endpoint Management using Mobile Device Management (MDM), Windows 10/11, Apple iPhone/iPad, PowerShell, Virtual Desktops, and etc. Deploy secure MDM-managed devices (for example laptops, desktops, mobile phones, and/or tablets) Implement secure baseline policies using Critical Security Controls (CIS) benchmarks and/or DISA Security Technical Implementation Guide (STIGs) Requirements Conditions of Employment Qualifications Applicants must possess IT related experience demonstrating EACH of the four IT Specialist competencies AND one year of specialized experience as described below: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; and is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. All applicants applying for the CU-13 level must have at least one full year of specialized experience equivalent to the CU/GS-12 level obtained in the private or public sector. Specialized experience for this position is defined as experience: 1. Deploying and testing the system configurations against security standards associated with implementing: Endpoint Management using Mobile Device Management (MDM) such as Intune, MAAS 360, or Mobile Iron Windows 10, Windows 11, Apple iPhone and/or Apple iPad PowerShell and/or Microsoft Graph Virtual Desktops such as VMware horizon/workstation, Citrix, Azure Virtual Desktop 2. Deploying secure MDM-managed devices (e.g. laptops, desktops, mobile phones, and/or tablets); and 3. Testing secure baseline policies using Center for Internet Security (CIS) benchmarks and/or Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs). All applicants applying for the CU-14 level must have at least one full year of specialized experience equivalent to the CU/GS-13 level obtained in the private or public sector. Specialized experience for this position is defined as experience: 1. Delivering, testing, and implementing the system configurations against security standards associated with: Endpoint Management using Mobile Device Management (MDM) such as Intune, MAAS 360, or Mobile Iron Windows 10, Windows 11, Apple iPhone and/or Apple iPad PowerShell and Microsoft Graph Virtual Desktops such as VMware horizon/workstation, Citrix, Azure Virtual Desktop 2. Deploying secure MDM-managed devices (e.g. laptops, desktops, mobile phones, and/or tablets); and 3. Implementing secure baseline policies using Center for Internet Security (CIS) benchmarks and/or Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs). You must meet the qualifications for this position by the closing date of this announcement. Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions. Education Education may not be used in lieu of experience for this opportunity. Additional Information Career Ladder Promotion Statement: If you are selected at the lower grade level advertised in this announcement, you may be noncompetitively promoted to the next grade level in accordance with OPM regulations and NCUA policies. SALARY: Pay will be set within the advertised pay range to align with the selectees skills and experience and the requirements of the position. Pay will be set using NCUAs Compensation policy. The salary range shown is NCUAs Local Pay Rate (LPR) which includes a locality rate of 50.87% for the Alexandria, Virginia geographical area. SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at http://www.sss.gov/. This position is not in the bargaining unit. Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement. The Fair Chance Act: In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to LaborEmpRelations@NCUA.GOV or to the Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agencys alleged non-compliance with the Fair Chance Act. Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act. NCUA IS A COMPETITIVE SERVICE FEDERAL AGENCY. NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. More than the number of positions listed may be filled through this vacancy announcement.