ETS Engineer III (Citrix Engineer)

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain working knowledge of evolving IT engineering industry technologies/competition, concepts and trends. Assist with troubleshooting of complex technical issues causing business impact or service degradation. Willingness to be a self-starter in a face paced technical team.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

Full life-cycle project management

Establish and lead project teams

Develop project plan/scope/schedule/cost/communications

Procure and/or manage resources/timelines/deadlines/quality

Risk, Issue and Change management

Ensure successful project implementation

Scope of responsibility

Responsible for monitoring, maintaining, operating and troubleshooting daily remote access technologies.

Improving and adjusting the Virtual Desktop system

Accountable for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure.

Apply engineering principles into the design and enhancement of new and existing systems

Document new system components, or modifications to existing components

Perform engineering tasks and assignments in support of business needs

Perform engineering technology research, procurement, deployment, and configuration for new and modified systems

Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions

Perform other duties as assigned

Qualifications

Significant Citrix virtual applications and desktop experience. (Citrix Studio, Citrix Policies)

Significant Experience with Netscaler / networking experience (Netscaler policies)

Significant Experience with VMware

Significant Experience with ServiceNow request, incident, change, and asset management modules

Experience with PowerShell

Experience with SQL Server Management Studio and SQL query authoring

Experience with Microsoft Endpoint Configuration Manager

Experience with Group Policy Administration using GPOAdmin or equivalent

Comprehensive knowledge of administering and troubleshooting Windows 10 and 11

Willingness to be a self-starter and eagerness to learn new technologies

Bachelors Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experience

Expert database and presentation software skills

Expert organizational, planning and time management skills

Expert research, analytical, and problem solving skills

Expert skill exercising initiative and using good judgment to make sound decisions

Expert verbal and written communication skills

Expert word processing and spreadsheet software skills

Desired Qualifications

Citrix Certified Associate (CCA)

Citrix Certified Associate – Virtualization (CCA-V)

Citrix Certified Associate – App Delivery and Security (CCA-AppDS)

Citrix Certified Professional (CCP)

Citrix Certified Professional – Virtualization (CCP-V)

Citrix Certified Professional – App Delivery and Security (CCP-AppDS)

Citrix Certified Expert (CCE)

Citrix Certified Expert – Virtualization (CCE-V)

Hours: Monday – Friday, 8:00AM – 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2024 Americas Best Large Employers

• Forbes® 2023 The Best Employers for New Grads

• Fortune Best Workplaces for Millennials™ 2023

• Fortune Best Workplaces for Women ™ 2023

• Fortune 100 Best Companies to Work For® 2024

• Military Times 2023 Best for Vets Employers

• Newsweek Most Loved Workplaces

• Ripplematch Campus Forward Award – Excellence in Early Career Hiring

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21530-OTHLOC-100005087415572