Supervisory Dental Assistant

Summary Supervisory Dental Assistant is responsible for the supervision, administrative management, and direction of dental assistants. May be delegated full administrative and professional responsibility for planning and directing the dental assisting activities for the service or equivalent unit at an independent outpatient clinic. Has full supervisory responsibility over a section or equivalent work unit which would require three or more dental assistants. Responsibilities Duties include but are not limited to: Supervises a team of employees performing at the GS-8 level or below. Provides guidance and technical direction necessary for accomplishing the work of the team. Assures compliance with VA policies and clinic policies and SOPs. Plan and assigns work and make adjustment in accordance with established priorities. Sets and adjusts short-term priorities. Approves leave for subordinates. Evaluates the performance, progress, and training needs of subordinate employees. Prepares performance appraisals and performance improvement plans when problems are identified. Issues minor disciplinary actions, such as warning and reprimands. Recommends other action in more serious cases. Interviews candidates for dental assistant positions, recommends appointment, promotion, or reassignment. Recommends awards or recognitions of performance – Oversees the Systems Redesign Program to identify ways to improve production or improve quality. Monitors work in progress to ensure that the staff dental assistants clinical performance meets the dentists instructions. Confers with dental chief or supervisory dentist if unable to resolve major issues or problems. Identifies developmental and training needs of employees for specific tasks and job techniques. Trains employees (dentist, dental residents, and dental assistants) in computerized dental patient record systems including generating patient consults, storing, and viewing digital images, entry of diagnostic data and preparation of treatment planning. Arranges for training of team members, students, and volunteers in the accomplishment of tasks or projects. Maintains current knowledge and answers questions from team members on procedures, policies, and directives. Makes written instructions, reference materials, and relevant background material available. Obtains needed information on decisions from the supervisor on major issues and problems that arise. Ensures that the Material Safety Data Sheets (MSDS) are organized and maintained. Develops Standard Operating Procedures (SOP) for the dental staff for Reusable Medical Equipment. Trains and ensures compliance of dental staff in performing all SOPs. Works closely with Generic Inventory Package (GIP) staff to manage dental supplies to assure adequate stock levels and appropriate storage. Serves as a dental point-of contact to coordinate dental care for complex patients (e.g. organ transplant or head and neck cancer). Serves as a liaison between the scheduler and the dentist to maintain efficient and productive use of the dentists patient care time and minimize missed opportunities. Ensures that the dental station and treatment area are maintained in a clean and operational condition. Assures that the dental treatment area is set up and shut down each workday to maintain security of the clinic area and dental equipment. Delegates these duties as necessary. Monitors function of dental equipment and requests repair or replacement. Prepares electronic work orders and monitors completion. Participates in the development of equipment requests and justifications based on workload. Collateral duties as assigned by the dental service chief to ensure that the mission of the service and the medical center has been satisfied. Work Schedule: Monday – Friday; 0730 – 1600; Subject to change based on the needs of the facility. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 00646F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) – See “Additional Information” below for details. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Experience and Education. Experience. Six months experience that demonstrates the applicants ability to perform the work, or provides familiarity with the work. OR, Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Associations Commission on Dental Accreditation (CODA). Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field. Provisions for Certification of Radiologic Competence (a) Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.; OR, (b) Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. OR, (c) Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). Grandfathering Provision. All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements 2 for the title, series and grade held, including certification (for positions above the full performance level) that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (1) Such employees may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. Such employees MUST meet the certification requirement before they can be promoted to those higher grade levels. (2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. (3) Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. (4) If an employee who was retained under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. Grade Determinations: GS-8 Supervisory Dental Assistant Experience. At least 1 year of experience at the next lower grade level that demonstrates the core competencies described at that level. In addition, the candidate must demonstrate the following technical KSAs and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk () Demonstrated Knowledge, Skills, and Abilities Advanced knowledge of dental assisting across multiple areas of practice, and the demonstrated ability to provide guidance to staff dental assistants. Skill in coordinating clinical work flow and assignments. Ability to assist the Chief in Dental Clinic operations related to policy development, equipment requests and workload analysis. Ability to establish and maintain effective and cooperative work relationships. Ability to analyze clinically appropriate data effectively to optimize quality, performance, and productivity within section. Ability to perform supervisory functions such as assessing competency, providing performance appraisals and managing training. Preferred Experience: Employee has 3 or more years of leadership experience which includes knowledge of and ability to manage a group of peers. At least 5 years of Dental Assistant experience. Employee has completed a Dental Assistant Certification program. CDA Certification. Basic Life Support Certification. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-08. The actual grade at which an applicant may be selected for this vacancy is GS-08. Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, stooping, bending, pulling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment. Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. The Fair Chance to Compete for Jobs Act (or the Act) prohibits the Department of Veterans Affairs (VA) from requesting applicant criminal history record information before extending a conditional or tentative offer of employment. In accordance with 5 U.S.C § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Act. Applicants who believe they have been subjected to a violation of the Act, may submit a written complaint within 30 calendar days of the date of the alleged non-compliance to VA at vacofairchanceact@va.gov. Applicant written complaints should include the following: Administration name: Veterans Benefits Administration (VBA), Veterans Health Administration (VHA), National Cemetery Administration (NCA) or VA Central Office (VACO) (for example, Human Resources Service Center). Office name, employee name and contact information or contractor who made contact (if known). Date of contact. Details regarding the job opportunity announcement applied to, and copies of any documents or other evidence related to the complaint. Visit Office of the Chief Human Capital Officer (OCHCO) (va.gov) for more information.