Risk Management Specialist

# Risk Management Specialist

Salary $45,760.00 Annually

Location Gainesville, FL

Job Type Full-Time

Job Number FY24-14909

Department Budget and Fiscal Services

Division Risk Management

## Minimum Qualifications

Associate degree from an accredited college or university and
Two years general office/clerical and/or customer service experience;
or any equivalent combination of related training and experience. College course work will substitute for experience on a year for year basis.
Successful completion of all applicable background checks pre-hire and ongoing are required. Applicants within six months of meeting the education/experience requirement may be considered for trainee status.

A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. The employee must have a valid drivers license to drive their personal vehicle or a company vehicle as required by the employer to various worksite locations.

## Position Summary

This is highly specialized and complex administrative support work for Risk Management in the administration of employee benefits, workers compensation and liability claims, and insurance.

An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions.

Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained.

## Examples of Duties

This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.

Exudes a positive customer service focus.

Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.

Enters benefits information into the applicable payroll systems and into third party vendor sites.

Assists in reviewing complaints or requests for services from the general public or other County departments; routes requests and complaints to the correct Risk Management employee/sector for response.

Schedules appointments for higher level supervisors; arranges travel schedule and makes travel reservations.

Assists in the preparation, recommendation and monitoring of departmental budget and prepares reports and statistical data.

Assists in the preparation of payroll, and other fiscal and statistical data.

Prepares and tracks Employee Action Forms (EAF) for the Risk Management division.

Prepares and files office/departmental paperwork such as Board of County Commissioners Agenda items, correspondence, reports, forms, meeting agendas and related material. Takes and transcribes minutes as required.

Processes all incoming and outgoing office/departmental mail and insures all correspondence is properly distributed.

Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data.

Manages the vendor certificate insurance program for Risk Management.

Maintains all Risk Management documents on the Intranet, Internet, and databases; scans and indexes documents to databases.

Tracks solicitations and contracts approaching the end of their term and coordinates renewal with applicable personnel.

Administers the Risk Managem nt bond program; produces biannual reports on bonds for analysis.

Develops and conducts training for departments regarding policies and procedures relating to Risk Management.

Identifies problem areas and recommends ways to improve efficiency of Risk Management.

Assists Risk Management personnel with daily duties including site visit reporting, wellness event scheduling, and setting up open enrollment.

Ensures Risk Management records are accurate and maintained within state and federal requirements for records retention and auditing; prepares Records Destruction documentation as required.

Drives a County and/or personal vehicle in order to perform related duties.

Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.

NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of Microsoft Office Suite and County enterprise resource planning system.

Ability to utilize appropriate vocabulary, grammar, spelling, punctuation and accuracy in written correspondence, manuals, reports and publications.

Ability to be adaptable, set priorities, and meet deadlines.

Ability to respond appropriately and impartially to inquiries and provide adequate and appropriate information.

Ability to educate and train internal/external customers.

Ability to communicate effectively orally and in writing.

Ability to follow oral and written instructions.

Ability to establish and maintain accurate, efficient filing systems.

Ability to manage, plan, organize and coordinate Risk Management activities.

Ability to plan and organize workload to meet deadlines.

Ability to establish and maintain effective working relationships with County employees, departments, and vendors, and general public.

Ability to follow established policies and procedures.

Ability to provide excellent customer service.

Ability to analyze a variety of Risk Management problems, to make sound recommendations for solutions and to prepare working procedures.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; talk or hear; reach with hands and arms, and use hands to finger, handle or feel. The employee is occasionally required to stand and walk.

The employee must occasionally lift and/or move light weight objects.

Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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