Business Systems Support Analyst

Job Description

Insight Global is looking for a Business Systems Support Analyst to join their customers team. This position is remote, working east coast hours. This individual will be a key member of the team and major support for the business. This includes coordinating and executing testing for new software releases, collect, analyze, and report system performance data, perform regular audits on all software applications and hardware used within the operation. The Business Systems Support Analyst will be a member of the Travel Services team which is very fast paced and dynamic so it is crucial that this person is a team player and willing to be flexible, adapt to change and jump in wherever needed. This role will also help introduce other teams to these new systems and help them understand how they work and dont work and hold hands along the way. The BSSA will participate in grooming sessions to design business rules and operational guidelines and deliver on projects and deadlines in a timely manner in accordance to quarterly Program Planning. We are seeking a candidate that demonstrates strong organizational, decision making, analytical and problem solving, as well as continuous process improvement skills. Compensation for this role will range from $35-40/hour.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

5 years of relevant professional experience

Experience in the travel/cruise/hospitality industry

Knowledge in Seaware

Proven ability to work well in a fast-paced environment, successfully meeting deadlines

Ability to travel (enough notice is provided) 10% Knowledgeable in SAFe agile methodology

Experience with Jira (or another system for ticketing)

Accounting/Revenue background null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.