Payment Fraud Prevention Product Associate

Join our collaborative environment, where youll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Dont miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.

As a Product Associate in Core Cash Fraud Prevention, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.

Job responsibilities

Supports the development of our product strategy and roadmap

Collects and analyzes metrics on product performance to inform decision-making

Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals

Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches

Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value

Facilitates meetings among stakeholders with diverse and sometimes conflicting points of view

Interprets business requirements, recognize impact on business processes, and make recommendations

Possesses the ability to research and resolve issues independently while working across teams to acquire needed information and collaborate to deliver solutions

Organizes and manages multiple priorities and projects coupled with the flexibility to adapt to changes in a fast-paced environment

Required qualifications, capabilities, and skills

2 years of experience or equivalent expertise in product management, project management, or a relevant domain area

Developing knowledge level of the product development life cycle

Exposure to product life cycle activities including discovery and requirements definition

Emerging knowledge of data analytics and data literacy

Knowledge of Payments Domain & MT/MX messages and ACH/Wire Payments

Previous experience with SOAP, XML, JSON and other similar web service protocols/technologies

Understanding of SQL and database scripting

Experience working with JIRA

Preferred qualifications, capabilities, and skills

CSM and CSPO certifications

Knowledge of Big Data and Cloud Computing

Hands on experience on Swagger and API designing

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans