Order Fulfiller – Level 2

Shift: 1st shift

City: Solon

Swagelok, Northeast Ohio, USA

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development.

We strive to be a company where we all can do our best work with a true sense of purpose and belonging. 

Be Connected. Be Valued. Be You.

We hope you’ll consider joining our team.

Position Summary

At this level, the associate has shown the proficiency to do their job with limited help while maintaining performance objectives on standard work processes. This includes recognition of routine problems and the ability to keep the process running by making appropriate adjustments to correct the problems.

Essential Duties and Responsibilities

Daily Activities may consist of :

Picking & Restocks

Forward Putaways

Dissemination/Receiving

Location Audits

Stock & Pallet delivery

Requisition Runner

Bulk Picking

Bulk Restocks

Bulk Putaways

Bus Driver

Manual Packing

Mixed Carton Packing

Generating Orders

Solex Receiving

Basic & Lead Shipping

Spring Sorting

9 S Processing

Operating PIE (Power Industrial Equipment)

Attend SOS (Start of shift) meeting on time

Use all required PPE (Personal protective equipment).

Meet or exceed and maintain productivity and quality standards.

Uses Swagelok documentation necessary to perform job functions.

Identify abnormal parts or abnormal equipment operation.

Responsibilities:

Minor troubleshooting skills required

Reads “Inventory Control System” inquiries or requisitions to determine items to be moved, gathered or distributed.

Receives, stores, picks and distributes material, tools, equipment and products within distribution centers to complete orders.

Convey or appropriately move materials and items from designated areas.

Sorts and places materials or items according to predetermined sequence such as size, package type or product code.

Fills requisitions or requests for materials or other stock items and distributes items to departments.

Picks customer orders from stock and places orders on conveyors to route orders to carousel or shipping department.

Marks materials with identifying information.

Record quantity of materials or items received by Inventory Control Systems.

Weighs or counts items for distribution within plant to ensure conformance to company standards.

Maintains stock orientation in primary and secondary storage locations.

Uses computer to enter transactions and maintains inventory accuracy using Inventory Control Systems.

Drives Power Industrial Equipment within warehouse.

Performs other miscellaneous duties as assigned in a safe and efficient manner.

Packs items into appropriate shipping cartons. Closes shipments and creates shipping documents when necessary.

Demonstrates effective participation in Lean Events when given the opportunity.

Report any safety issues or concerns to your supervisor immediately.

Report any / all PIE (Power Industrial Equipment) incidents to supervisor immediately.

Education and or Work Requirements

Required:

High school diploma or GED required

Warehouse/Order Fulfillment experience preferred or related job aptitude (e.g., ability to troubleshoot and follow instructions)

Able to read and follow standard work instructions.

Support company philosophies, systems, and policies by:

Being accountable, taking ownership of actions and inactions

Interacting with others in a constructive, professional manner

Displaying integrity

In order to be fully qualified as a Level 2 Order Fulfillment Operator, all skills/knowledge, performance, and competency requirements must be met to be eligible to move to Order Fulfillment Operator Level 3.

Preferred:

Basic warehouse knowledge preferred

JLG level- OF1 – OF2

Capable of using tow motors, lift assist equipment and other warehouse equipment. Some visual verification and manual dexterity are required. Results-oriented and ability to learn the various order fulfillment functions.

Customer Focus, Reliability and Integrity, Flexibility, Teamwork, Communication, Accountability

Critical Competencies

Customer Focus:

Takes personal responsibility for quality and fulfilling orders on time

Direct and assist others in getting required support work completed in a timely manner

Independently display prioritization skills

Understand and anticipate the internal customers’ needs and initiate action to meet them

Meeting customer needs is their driver

Reliability and Integrity:

Looks for ways to improve

Admits own mistakes

Drives improvements and helps others make a positive impact on quality and plant metrics

Along with providing it themselves, encourages others to provide reliable information

Supports organizational changes positively through actions and words

Flexibility:

Eager to acquire new skills

Willing and positive attitude through changes and reassignments

Always willing to be flexible in their schedule

Shares knowledge that they have obtained with others

Open to taking on new challenges

Can easily be interrupted or redirected to a new task, or site based on Swagelok’s needs

Teamwork:

Works with others to meet customer needs

Define success in terms of the whole team

Creates strong morale and spirit within the team by encouraging others and making them feel valued and important

Facilitates Root Cause analysis effort for equipment reliability

Facilitate Shift Start up and departmental meetings

Promotes group reputation in a positive manner

Effectively coordinates resources to achieve ZCD

Promotes group reputation in a positive manner

Communication

Communicates well with all different levels in the organization (shop floor, office, engineering, supervisors, managers, directors, lean leaders, etc.)

Promotes own ideas and information with others

Drill-down to root cause in all work order solutions

Communicate through appropriate escalation channels when required

Is a voice for Quality and will take time to explain theories and philosophies

Receives input from others

Accountability

Drives team goals and results

Takes ownership of the actions and results of the team as a whole

Coordinate, communicate, and execute in the absence of supervision

Control emotions and reactions according to the situation and the audience

Provides accurate and detailed documentation including the use of SIS

Provides feedback to Supervision and guidance for other specialists in training

Working Conditions and or physical requirements

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Physical Requirements: Must be able to lift Kegs and Boxes regularly between 25 – 35 pounds and occasionally between 35 – 50 pounds. Considerable standing, stooping, bending and reaching is required.

May be required to pass pre-employment and annual Vision Acuity tests