Billing & Reimbursement Senior Representative – Hybrid – Whitestown, IN

POSITION SUMMARY:

This position is mainly remote/work from home, but attendance for training and meetings in-person in Whitestown, IN as necessary is required.

Schedule: Monday – Friday for 8-hour shift with flexibility to start workday between 6am – 9am EST.

Join our team our Accounts Receivable team that supports our Specialty Pharmacy – Accredo, as a Billing & Reimbursement Senior Representative . In this role, you will utilize advanced knowledge to prepare and review claims approaching timely filing to ensure billing accuracy and to edit, bill and collect payment on outstanding claims in pursuit of reducing the companys accounts receivable. The qualified candidate must have a complete understanding of the billing and collection processes and require little supervision for routine work.

ESSENTIAL FUNCTIONS:

Prepares and reviews claims to ensure billing accuracy according to payor requirements, including but not limited to codes, modifiers, pricing, dates and authorizations

Pursues collection activities to obtain reimbursement from patients and/or payors

Contacts payor to request overrides, retro authorizations, additional documentation, window extensions, etc. to ensure invoice has necessary elements for reimbursement or to work a rejected claim (denial)

Frequent follow up with payers and/or patients on outstanding accounts

Responds to billing inquiries and questions relating to patient accounts

Helps with special projects when needed

QUALIFICATIONS:

HS Diploma or GED

3 years relevant experience

Insurance knowledge & pharmacy experience highly preferred

PC Skills including Microsoft Outlook, Excel, Word

Strong written & verbal communication skills

Strong critical thinking & investigative skills

Detail oriented and strong organizational skills

Self-starter and team player

Focus on quality and service

Demonstrated ability to meet multiple deadlines and manage a heavy workload

Integrity to handle sensitive or confidential information is critical

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.