Office Coordinator II

### Position Summary

Michigan State University seeks an organized, strategic-thinking, and experienced professional to support the Office of the Vice President for University Advancement. The ideal candidate will be flexible and enthusiastic, possess a consistent level of excellent communication and customer service skills, enjoy a fast-paced environment, and be adept at preparing reports. The work of this individual must be done with a high degree of accuracy while under pressure. Prospective candidates will have excellent written and communication skills, with the ability to produce business correspondence, solicitation materials, appropriate letters of acknowledgment, and reports. They will have a demonstrated ability to establish and manage multiple high-level relationships with complex, multifaceted organizations successfully and simultaneously. Individuals sought for this role will also have in-depth knowledge of the scope of development work within higher education.

Job Duties:

 Donor Relations, Events & Communications (40%)

– Manage donor relations and interact with major gift-level donors and prospects with a high degree of professionalism, integrity, and personal warmth; convey time-critical messages, often through text or email; strong writing skills in interactions.
– Manage the briefing reports process in collaboration with development officers and administrative staff. Develop and manage a centralized electronic filing system and distribute briefing reports to appropriate individuals.
– Assist or act on behalf of the Donor Concierge and Experience Manager to execute high-level experiences. Make independent and timely decisions at events.
– Assist in communications, including designing, arranging, and displaying visuals for print, email, video, and presentations.
– Independently draft, proof, and edit correspondence to donors, fundraising staff, deans, university personnel, and potential candidates.

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– Assists or acts on behalf of the Senior Director for Strategy & Executive Communications with posting updates on the central communication system to help update staff members on happenings, initiatives, and timelines within the organization.
– Organizes and prepares correspondence for recognition purposes for both staff and donors, such as gift acknowledgments, milestones, holiday cards, and invitations.
– Assists with developing and preparing proposals, stewardship reports, and other support materials for fundraising.
– Assist with research to help build engagement and cultivation strategies, including identifying prospect audiences, researching biographical and business information on prospects, and gathering giving history information. 

Report Generation and Data Management (30%)

– Utilize reporting tools and/or coordinate with Prospect Development and Advancement Services to develop donor and prospect lists.
– Record invitations, RSVPs, and follow-up contact reports into a centralized database.
– Synthesize reports and analytical data to assist in monitoring the productivity of frontline fundraisers and overall unit programs relative to performance metrics.
– Serve as an expert resource in alumni, donor and prospect records in the Ascend database system, prepares mailing lists, maintains a working knowledge of designations/allocations and develops fundraising reports as needed.
– Serve as a resource for endowments, stewardship, retrieval, and use of alumni data and other Advancement-related questions.

Administrative Support (30%)

Coordinate, schedule, and confirm internal and external meetings and appointments for the Senior Director of Strategy & Executive Communications and Donor Concierge and Experience Manager. Given the nature of the meetings and the high level of individuals i