PM Senior Advisor, Physician Experience – Evernorth Health Services – Remote

Position Summary

The Project Management Senior Advisor in the Physician Experience Department plays an important role in bringing ideas from concept to launch. The individual selected for this position will be responsible for supporting the Physician Experience team in managing the delivery of initiatives to agreed outcomes for the sponsors of the work. The initiatives supported may be outside the Physician Experience team.

Essential Functions

Collaborates with others on the Project Management and Product Owner teams to support the strategic vision of the Physician Innovation organization

Provides project management for strategic/tactical projects throughout the business life cycle for a use case

Drives the business readiness plan through the project delivery, the warranty period and up to acceptance by the business production support group

Maintains focus on program risks and project interdependencies across the program life cycle, makes contingency plans to proactively address issues that pose risk to budget, schedule, and scope

Regularly reports out to stakeholders the status of the project, progress made and barriers to meet commitments

Represent Project Management and Product Management to coordinate across other functional workgroups to map out dependencies and timelines

Work collaboratively with internal & external cross-functional partners to manage use case projects

Collaborate with Product Management and Technology teams at Cigna and Evernorth, as well as all necessary matrix partners to deliver prioritized products and projects

Ensure the solution delivered is aligned to the approved business case, escalate any major deficiencies in functionality delivered to gain stakeholder agreement

Provide support for business analysis for initiatives when business circumstances warrant this work:

Engage and collaborate with key stakeholders to gather and analyze data to support strategic business process enhancements and resolve issues

Guide businesses in improving processes, products, services and use cases through data analysis

Gather and document business requirements for new products and product enhancements

Lead the business implementation/testing and rollout of new product releases

Translate ideas and business requirements into engaging visual presentations and design solutions

Analyze data to provide content and/or recommendations for strategic direction

Qualifications

Bachelor’s degree in related field preferred and 8 years relevant experience in healthcare, product management, project management, or business analysis

Ability to manage in a matrixed organization environment

Project management experience required in delivery methodologies: Waterfall, Iterative, Agile, certifications desired

Demonstrated experience in driving a project to completion and meeting deadlines

Knowledge of healthcare industry, health insurance, or PBM preferred

Effective communication with internal and external individuals in various functional areas and levels of management

Excellent presentation development skills, including slide composition and documentation

Demonstrated ability to prioritize and manage work load

Strong analytical, planning, problem identification and resolution skills

Ability to work independently

Ability to travel ~10%

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Qualified applicants with criminal histories will be considered for employment in a manner

consistent with all federal, state and local ordinances.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.