Senior Manager – People Digital Engagement

When you work for us, you get the chance to join nearly 50,000 people all driven by a common purpose – delivering a more sustainable world. Were excited about the challenges ahead. If you ask us, theres never been a more rewarding time to work in the energy, chemical and resources sectors.

We offer a flexible approach to working, because our people are safer, healthier, and more productive when they can balance work with life. Thats why we offer flexible and hybrid working options, so you can choose when, where and how you work.

We are now looking to appoint a Senior Manager within our People Digital Engagement team. This person will have a strong customer focus and drive digital adoption, experience and People data insights across our customers. Our Senior Manager People Digital Engagement will lead a global team who will focus on the following:

• Drive the adoption of our People solutions, including Manager and Employee self-service.
• Measure and assess our customers digital experience, and provide insights to the global process team or solutions team to improve that experience in a measurable way.
• Sponsor People data quality improvement across our People, Shared Services and Finance teams. We have made great strides in data quality improvements already, and want to sustain and improve on this baseline.
• Enable the broader People Digital team (Transformation, Solutions, People Reporting & Analytics and Data & Interface Management) to successfully drive initiatives across the business.
• Build effective partnerships with your People Operations cohort and business stakeholders to help deliver on the People Digital strategy.

You will coach and guide your Engagement team to understand the current business needs and their digital maturity and then align People Digital guidance and support through clear and compelling communication and effective coaching will enable your success in this role. You see your role as a leader and senior influencer of a team of enablers of the culture, performance and quality Worley is striving for, created through digital and data solutions.

Your day will focus on:

• Collaboration with the People Digital Leadership team to align on achieving planned priorities, drive adoption and measurably improve experience
• Listening and measuring the voice of the customer and providing insights to the People Digital team
• Managing complex problem solving across functions and identify global trends and resolution

Leading and coaching the Business Partners to:

• Be the main focal point between People Digital and Regional People Operations teams
• Provide People Link Data Quality insights
• Communicate relevant updates on People solution initiatives and the People Roadmap to build understanding and excitement of the People strategy and our progress
• Support development and capture of relevant user demands and business cases
• Support resolution of complex People solution queries and issues, with often multi-party facilitation required
• Develop fit-for-purpose knowledge content for global People Digital topics and facilitating People solutions training, to build awareness, skill and adoption
• Manage minor projects successfully, with effective stakeholder and schedule management

About you:

• Team leadership experience and previous participation on leadership teams and SteerCos
• You will be a senior influencer with a diplomatic approach and an ability to gain trust and buy-in from a wide range of stakeholders at all levels
• Driven to measurably improve employee experience across an ecosystem of People solutions
• Experience with digital People solutions and data, which may include ServiceNow and Oracle HCM
• Excellent verbal and written communication with a strong customer lens, communicating in a way that meets the needs of the diverse stakeholders
• Experience developing and conducting training and or working in regional or global team (desirable)
• Flexibility in working hours. There may be some calls outside of normal business hours to connect with global team
• A Bachelor degree in HR, IT, Data Science, Management or related area

Why you should apply

• Competitive remuneration & employee benefits
• Take advantage of our global on-line learning platform!
• Enjoy a varied & challenging role
• Career development opportunities beyond this role

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

Were building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And were not just talking about it; were doing it. Were reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in todays low carbon energy infrastructure and technology.

Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.