Principal Enterprise Services IT Program Manager
West Virginia Employer
Responsibilities will include, but not be limited to: IT strategy and operational activities including service delivery, technical requirements gathering, infrastructure solutions, and project execution. Liaison between facilities and security, when necessary, to drive an optimal IT service environment. Maximize alignment of program IT and Security services with the Defense Systems sector/CIO DS Program Management Office operating models, strategies, business objectives, and investments. Coordinate with division business leadership, homeroom managers, and end user groups to identify, plan, implement, and sustain IT and Security solutions to meet sector, division, and program strategic and tactical objectives. Act as the CIO ambassador to programs and business leadership, functional organizations, and end-customers (users). Monitor customer satisfaction with IT service delivery and engage CIO resources to assist as required to meet and exceed IT and Security service level objectives for the site. Identify systemic technical and service delivery challenges affecting the customer and then coordinate solutions with ES functional representatives; engage constructively to identify solutions. Basic Qualifications: Bachelors degree and 5 years of experience, or Masters degree and 3 years of experience, or PhD and 1 year of experience; a High School diploma or equivalent and 9 additional years of experience may be considered in lieu of a completed degree. Candidate must have or be able to attain an active or current DoD Secret security clearance with an adjudication or reinvestigation date within the past 5 years; the selected candidate must be able to obtain a DoD Top Secret security clearance within a period of time as determined by customer and/or program requirements; maintaining the required security clearance will be a condition of continued employment. The selected candidate will be required to obtain a Special Access Programs (SAP/SAR) clearance within a period of time as determined by customer and/or program requirements; maintaining a SAP/SAR clearance will be a condition of continued employment. Must have at least 3 years of experience as a Project Manager with knowledge in cost, budgets, and schedules. Must have a minimum of 3 years of experience using the following MS Office Suite tools: Word, Project, PowerPoint, Outlook, and Excel. Experience providing strategic direction regarding IT products, processes, applications, and/or technologies is required. Must have familiarity with technical solutions, infrastructure implementations, process/project documentation, and/or liaison interfacings for large enterprise organizations. Preferred Qualifications: Project Management Professional (PMP) certification Bachelors or Masters degree in Engineering Management, Information Systems, Systems Engineering, or Network Engineering (or similar STEM related discipline) is preferred. Previous Enterprise Services Program Manager experience. Familiarity with NGDS business, government customers, and government programs is a plus. Broad background in Cyber Security, IT Infrastructure, Business Applications, and IT operations. Ability to perform risk and opportunity analysis and prepare detailed cost and technical proposals would be ideal. Customer-focused with proven leadership and excellent communication skills, with proven history of briefing Executive Leadership (Director and Vice President level). Proven history of ability to drive cross-functional teams to action when working in a matrix organization. Current DoD Top Secret security clearance. Salary Range: $92,600 – $139,000