Clinical Support Tech I – Neonatal Intensive Care

Description

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The UNC REX Neonatal Intensive Care unit is a Level IV NICU with 21 beds. Our board-certified Neonatologists, along with a highly skilled healthcare team, specialize in the care of infants requiring medical treatment due to prematurity and its complications, neonatal transitional problems, congenital anomalies and other problems. We provide care for 450 to 500 newborns with critical or special care needs each year.

Our team has a strong commitment to families, supported by a Family Advisory Council of alumni parents, that provides valuable insight to ensure the NICU team provides excellent patient and family centered care.

Nurse/Patient Ratio: 1:1 – 1:3

Summary:

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:

1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.

2. Critically reviews patient care documentation making note of any significant changes in the patients condition and make an immediate report to a registered nurse or physician.

3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.

4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.

5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.

6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Other information:

Education Requirements:

● High School Diploma or General Education Development (GED)

Licensure/Certification Requirements:

● Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service

● Basic Life Support (BLS) certification

Professional Experience Requirements:

● Requires six (6) months of clerical or customer service experience.

Knowledge/Skills/and Abilities Requirements:

● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex NICU

Work Type: Per Diem

Standard Hours Per Week: 4.00

Salary Range: $17.50 – $24.63 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants and employees religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.