HEALTH SUPPORT SPECIALIST – 64064899

HEALTH SUPPORT SPECIALIST – 64064899

Date: Oct 18, 2024

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .

Requisition No: 839494

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST – 64064899

Pay Plan: Career Service

Position Number: 64064899

Salary: $41,000 -$45,760

Posting Closing Date: 11/01/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Thank you for your interest in career opportunities with the Florida Department of Health in Monroe County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team!

Applicants will be contacted directly if selected for an interview.

Duties and Responsibilities

This position is located at the Monroe County Health Department in Tavernier and Marathon and is responsible for WIC program administrative functions and providing direct client services. The primary duties include:

• Determines financial eligibility of clients for the WIC program based on income guidelines

• Documents proof of client identification, residency and physical presence in the FL WiSE data system per program policy

• Answers all phone calls for the Marathon and Tavernier WIC locations. Schedules appointments, answers questions about the program, and troubleshooting

• Collects and organizes medical data for final review by the dietitian for WIC medical/nutrition risk eligibility

• Performs height, length, weight measurements on WIC eligible clients using standard, approved

weighing/measuring techniques. Checks hemoglobin.

• Screens WIC clients immunization record per all nursing and public health department policies and documents immunization status in FL WiSE system per program policies

• Issues WIC benefits and maintains electronic WIC files

• Educates clients on program rules, using EBT cards and the Florida WIC app, regulations and benefit redemption

• Maintain significant understanding of FL WiSE data system

Completes monthly and quarterly administrative reports that help assess program compliance. Reports include but not limited to: voter registration, short certification, EBT card inventory, client eligibility, over issuance, dual enrollment, and access monitoring. Assists Program Manager and Breastfeeding Coordinator with other QA and reports as assigned. Uploads all reports into SharePoint for manager to review.

Assists administrative staff in Key West. Completes WIC eligibility for Key West clients on a second schedule one day a week. Provides coverage for Key West clinic as needed. Assists Key West clinic with Spanish speaking clients regularly.

Assists clients with referrals to other services as appropriate. Programs include Healthy Start, Medicaid, local provider offices, dental offices, and other healthcare needs. Receives all Healthy Start referrals for Tavernier and Marathon clients and all Spanish speaking clients. Provides Spanish Interpreter Services for WIC and other programs for the Monroe County Health Department.

Maintains countywide inventory of nutrition and breastfeeding materials/forms and orders supplies when needed.

Distributes supplies to clinics. Performs inventories and ensures offices are properly supplied with necessary WIC products and materials.

Performs outreach activities to local doctors, daycare, and community. Attends local community health fairs. Completes all mandatory training within required time frames. Performs other related duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of methods of data collection

• knowledge of the principles and techniques of effective communication.

• Ability to collect, evaluate and analyze data relating to accounting, personnel, purchasing, and report writing.

• Ability to prepare correspondence and administrative reports.

• Ability to plan, organize and coordinate work assignments.

• Ability to be flexible and adapt to new protocols and procedures within the WIC program.

Qualifications:

Must possess a valid, unrestricted Florida driver’s license at all times during employment and report any violation to their direct supervisor upon occurrence.

Other job-related requirements for this position:

Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Confidentiality: Incumbent may have access to records containing Social Security numbers in the performance of their job duties

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Tavernier, FL 33070

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

Annual and Sick Leave benefits;

Nine paid holidays and one Personal Holiday each year;

State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com );

Flexible Spending Accounts;

Tuition waivers;

And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

TAVERNIER, FL, US, 33070

Nearest Major Market:Key West